LOT Mobiles Complaints & Reviews

Doing some scams in billing where audit team also not bothering about it.. gave me improper bill on my mobile purchase on 10th march and no proper explanation by store.they were adding other products in my bill to get some benifits for them.billing amount was lesser than paid amount.i bought f17 mobile for 16990 and insurance 1700 but in bill it was showing 3 items where I only bought 2 times and they charged more amount then bill.no proper response..when ask they simply saying will edit the bill and give it to you...audit team is sleeping I think so

I am Selvam. Bought a Vivo phone from LOT mobiles which is at Dammaiguda. Staff selling mobiles with wrong information and providing only half information at the time in inquiring, and while purchasing it will be a different story. I am very disappointed with the staff behaviour. First time I came to LOT and this will be my last. Please speak to me. NB

I have purchased s20plus mobile in guntur brodipet store with full insurance, the mobile have dammaged after 2months and I have give my mobile in the store in the August month beacuse of lockdown still now there is no clear cut responce from the store so kindly solve the problem as early as possible

I have purchased mobile for above 10000/- from dipika arcade, p. No-211, buddha nagar colony, boduppal, opp depo, above, muthoot finance hyderabad - warangal hwy, buddha nagar colony, mallika, arjun nagar, uppal, hyderabad, telangana 500039, sales boy promised me to give screen guard and he made me to rome two times to the show room after a long discussion he has given me screen guard, but store manager behaviour is very rude even at the time of purchase, i am very much hurt as i am working for media please take action against him, otherwise i will approach media, and it will lead to ruin your reputation, please do the needful.

Hello there,
I ordered mobile from jio company on 09th August and they told me to put balance from googlepay. After doing that I called them but they blocked my number from there all numbers and whatsapp. I kindly request you to give report on this [protected] mobile number. Thankyou

I visited lot mobiles patny store on 15th june to purchase mobile.. One of the sales guy said us that he would check the eligibility of emi on my account for which we need to use the card and pay 1 rs.. After the 1 rs deduction from my account he says emi. Option is initiated and we have to purchase the mobile. Whereas as we didn't make any promise on purchasing the mobile.. More over we were made fools stating why did you enter your pin no. Are you not educated.
Now i am struggling with my bank to get rid of the emi, where bank is not responding properly.. Now who is liable for any amount deduction..

బ్లుటుతూ కాస్ట్ 1049/-
అయితే వాళ్లు 1400/- అన్ని ఎక్సట్రా అమౌంట్ తీసుకొని బిల్లు లో another ప్రోడక్ట్ బిల్లు వేసి totell=1400/-
చేసి అముతున్నారు.
Kadapa-1 బ్రాంచ్

Sir, i have purchased a mobile in the lot mobile stores which is located in dabagardens, visakhapatnam, andhra pradesh-530020..
On 29th may, 2020
Model: iphone se 2nd generation
Price:42500

Same day, night i have restarted the mobile, but it is not getting started for one click it is taking 4 times to click, then i found that there is a problem in the handset and i contacted the stores on saturday, they said to visit on monday as the stores will be closed on sunday, so today i. E., monday we visited the stores they are saying that we are not responsible for that, contact customer care, even we contacted customer care they said to get it exchanged from the store where we have purchased it...

The store people are saying we are not responsible, how can they say that, it as not lasted more than 24 hours... They are saying we will not exchange it

Dear team,

I don't know from where to start and close the issue, i have been fighting last 15 days of time to get the money redund you people are thinking customers are dumb. If i get a chance to go consumer court, definitely i will go and complaint against to lot.
Please look into the issue and clear the same.
Have sent many emails go [protected]@lotmobils.com and there is no response.
I don't want to waste any more time here.
Mail id: mahesh. [protected]@gmail.com
Mobile no:[protected]

Good morning dear sir/madam, am prathap kumar from guntakal (anantapur dist) my mobile samsung a30 display damage sir I have lot insurance sir already I complnt register sir but not responding lot mobile manager sir plz I need to help I have warranty sir

Guntur store bustand : manager name :ashok is talking very bad words again they telling we are not responsible for warranty. I have buy the earphones @guntur store it as complent 6months but i have went to the store with the bill they are telling no warranty.in the bill one year warranty again they have given. They are telling go to hyd or bangalore for warranty this the service your giving to the coumster. Very bad manger his name ashok... Using bad behavior plz solve the problem as soon as possible... Otherwise i will put on the consumer court against your company farud

I'm complanet in guntur lot bus stand awhile manager i'm buy in your store vivo mobile and oriomo bule tooth head set blue tooth 365 days warranty is telling any day come your blue tooth damage i'm sure to tell me my head set is damaged i'm got to your store your manager not accepted in is politely talking u go to dehli bangalore hydrate service center go to repair i'm not accepted in your head set telling i'm so sad your lot manager your accepting my request and is punishable in your manager to next any coustmer not coming in store is talking in is work manager

I am from vijayawada i brought mobile today in lot mobiles in vijayawada bandar road near bigc point inn voice no :-6/2861
I brought mi a3 he offered me mia3 mobile 13500/-rs with wireless head set and damage protection and case cover after paying the bill he give us mobile and protection and wireless headphones. I asked what about case cover he said case cover is in side of box but i asked him at first i need another case but he lie me you don't asked me and behaved veary arrogantly

Lot mobiles dilsuknagar branch manager very rashly speeking with customer nenu screen gard vepinchukunnanu daniki 1000 tesukunadu screen gard vesina tharuvatha motham srachees vunavi dani gurinchi adigithe edi enthe ni mobile problem screengard problem kadu ani anadu ithe nenu ananu edi new mobile mobile problem ela untadi mi vadini adugu ananu ante evarini adigedi ledu mobile problem ani ante nenu annanu koncham chusi matladu enduku gattiga matladuthunav ante enka estam vachinatlu gattiga matladuthunadu em chesthav em pekthav pekukopo ani matladuthunadu oka muslim person vachi shop lo nudi velkipo ani dobbuthunadu

I made payment of 2000/- for pre-booking of Redmi Note 7 pro on[protected]
receipt no- 3745.I was intimated that it vl be available by[protected] but I did not get the mobile. Again I only called the concerned outlet and got intimated that it will be available by[protected] but again they postponed the date by two days. There is no proper communication with the customer i.e., me.
I kindly request you to take proper action against the outlet please
Thanks and regards
Srikanth
([protected])

I have visited lot mobile store in nellore beside kamakshi towers the manager took my mobile and secretly took the photo of samsung upgrade offer of the quote id and he has used that to other customer who was buying s10 plus and argued saying quote id has been used in error he has done it intentionally cheating customers in this way and no proper respect is given to the customers his name is pawan a manager position person cheating in this way this was the worst experience i had no one there to complaint against him

Six months back i brought samsung j8 mobile in ur shop. For extra amount on emi costing i went to ask for details. Manager is not available their. After 2hours manager came and he clarify details of my mobile emis. When i am leaving from the store the guy named ganesh used vilgure words on me and he called some unknown person to store to fight with me. Is that ur company procedure to ur staf[censored]r telling to do.

Dear supporting team,

I bought vivo v11 pro from one of your stores located at d. No.[protected]/3, shop 4 ground floor, allipuram ward, danagardens, visakhapatnam 530020 and thought of paying money using no cost emi option.

I heard that no cost emi option mostly available for 3 and 6 months installment plan only and discussed the same with executive before buying it.

While buying, vivo executive and vivo sales manager motivated me that no emi cost is available for 9 months tenure and they billed accordingly with confidence.

Due to their improper knowledge, i had to pay 14% interest in rupees rs 1478/- to the bank additionally from my pocket. Disgusting situation and very dissatisfied.

They didn't even realize it after bill generated (Inv. No. Si/vzg4/2874) with clear info on it and when i questioned, they simply tried to convince like no much difference in it.

As there is no use arguing and amount was already deducted from credit card, i just stopped and took the mobile.

Could you please look into this issue and do the needful as it is fault from store end.

Thank you,

Raju neelakantha
Ph: [protected]

I have purchased a i phone 6 plus in lot store guntur bradipet store with insurance
After 3monrhs unfortunately glass was broken it’ is under insurance and i went to lot store and complained and i have got approved form insurance company for insurance of phone of 17050 amount was approved but still amount was not given by me and lot companie is not responding to me 12 months completeld til now i did not get my money
No body responding
Lot manger bradipet

No body responding
Waste don’t bye any thing in lot
Don’t by insurance there
Thare are not responding at all
Totally waste

We had taken a mobile panasonic from lot mobile shop but it has damage in only 6 months. Mobile have guarantee for 1 year so we give the mobile to the shop for repair and the owner send the mobile to lot service centre.
She said come after 1 month but the mobile has not yet been came even after 2 months. The shop owner exhibiting very very irresponsibility. Then we call them they are saying irrelevant matter about phone
We have been facing a lot of problem so please help us