[Resolved] Lufthansa — Unnecessary charges for name change on a booking | |||||
I had to change the name on my intl booking as the name of my daughter appeared twice instead of my wife. Lufthansa does not accept a name change and is asking to cancel and re book the ticket. That causing me cancellation charges as well as fair difference. An amt of 30k almost. The booking agency is Yatra.com.This is ridiculous!!. This is dictatorship from airlines. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved | |||||
 1 Comment | |||||
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+91 124 488 8888
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Greetings from Yatra.com!
Regret the inconvenience caused. We would like to inform that once booking is confirmed, airline will not allow the name change. We request you to please contact us on our customer care number and we will be happy to assist you with the cancellation and rebooking.
Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com.
Best Regards,
Yatra Care