Maansarovar Honda Showroom Velachery — They took my bike for exchange and they are not delivering my new bike

Address:	600042
Website:	www.maansarovarhonda.co.in

The entire team and the Manager Mr. Arun is quite probably the worst sales people I have ever met, such an irresponsible team @ Maansarovar Honda, Velachery. I have booked for Honda CB Unicorn 160 red colour on 1st of January 2016, while booking I have requested them to deliver the bike on 15th January 2016 and the sale person Kavitha agreed to deliver on the same date. I am sure she got a conformation with Mr. Arun to deliver on 15th January 2016. It was an exchange booking I have surrendered my bike, I had my pre auto loan approved based on this I have given my document to bank and paid the advance amount as well. Post that nothing was happened I called the showroom around 13th January 2016 and enquired about the delivery from there they started to play around with many things, they said they committed to deliver the bike in 10 to 15 days only and it is not possible to now. Finally I asked them when they can deliver the bike, Mr. Arun said they can think about the deliver only if they get amount from the bank. So again I waited for a week, even after that nothing was happened. I have just Googled the procedure of Auto loan, then only I came to know that bank will dispatch the amount only after getting the engine and chase number along with the document. In this case I don’t have know why Mr. Arun said like that, he actually deceived me, I really felt shame for that. Till now I didn’t get any information from the showroom, It is horrible to commute to office without bike. In this past one month I have wasted many things, my valuable time in calling sales people over there no will answered to my phone calls. They gave three contacts Kavitha, Prem and Bhavani, I have tried to reach them many times but now use. Finally my loan got dispatched on 27th January 2016, even after this I didn’t get any call from the showroom. In fact I sent mail to this id maansarovar.[protected]@gmail.com but no response for that also.

I am frustrated with this people and their service. I am tried of calls, I was very happy with my old bike. Please return my bike and my money.

Regards,
Sathish