Maccaron — Product no delivered and no updates

Address:8th Floor Tower C, DLF Phase 2, Sector 24, Gurugram, Haryana 122010
Website:maccaron.in

I had order from Maccaron app and placed a pre-paid order.
However there has been no update regarding the delivery. Nobody is reverting back to emails either.
Please help in resolving the issue.
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    8th Floor Tower C, DLF Phase 2, Sector 24, Gurugram, Haryana 122010
    India
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