Madhur Courier — document not received gurgaon to jaipur above 10 days

Address:	Gurgaon, Haryana
Website:	www.madhurcouriers.in

Hello,
My friend sent me a document on[protected] from gurgaon via madhur courier and today[protected] still not receive that courier than i call madhur courier office gurgaon thay said we will send you back your return courier but first send us 200 rupees in paytm than i sent that money from payym on[protected] and they confirm that i get that documents on[protected]. But that is not done i didn't get any courier from them, than i called again and they said in very unprofessional way "we have not send your courier on time we will do this on tomorrow" than i said than why you take 200 rupees from my side.
They said 200 rupees deke aap ne kahrid thodi liya in very rudely language.

I am very disappointed for that i want my documents on time...
Very poooooor services unprofessional and uneducated staff or shop onwer.
Please do not use this courier service.