Madhur Courier — package not delivered after 25 days. #[protected]

Address:M BLOCK PLOT-29 model town 3, model town, New Delhi, Delhi, 110009

Dispatched packet through courier service in vijay nagar delhi, status not moving forward since last 10 days, no support from madhur courier regarding this. I sent this package to my amazon customer, but it has not been delivered till now, amazon has fined me for this. Packet is reflecting in transit since long time. Its status has not changed, courier team has never been contactable to provide any update on this. Please help me to get my packet deliverd.
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