[Resolved]  Magic Holiday Club — Booking problem for my trip

Address:New Delhi, Delhi, 110028
Website:www.magicholidayclub.com

I was taken a holiday trip package from magic holiday club and i have pay them around 8000 RS in this they have sent me box with a one watch 2 thousand rs coupon & 2 voucher to me for to go in Trip, but wile filling a voucher i have done some mistake and they reject my voucher when i come to know about this i call them but now they are telling that they cant help me and i cant go for Trip
then i call to a voucher company name a unit of forever freedom impex Pvt. Ltd. they also tell me we cant help you
from last three to four days i am calling to both of company and trying to convince them but they telling that they cant do any thing for me i also told them to provide me a two new voucher and take whatever charge you want like 500 to 1000 rs then also they are not agree
i also told they this is a wrong u r doing with me only one mistake and i cant go for trip i also tell them for my money refund then also they are telling no we cant do this also
NO sir i am very help less i cant understand what to do now please help me
one more think when i sent a voucher a to them in this i also give a 2 dd of rs 500 each
details of magic holiday club
sorry i not have address but i can provide contact number
[protected] &[protected]

details of company booking for trip
a unit of forever freedom Impex Pvt. Ltd.
Office No. 106, first floor, CB 202A, guru harkishan plaza,
ring road, nariana, new delhi - 110028. INDIA
handheld: tel:[protected]
email: sales.[protected]@gmail.com
url: http://www.reward.asia || http://www.rewardcheckup.com

one voucher i have attach second voucher number is 102247
& dd number is 001803

my details
sumanto belal
room no 13, chawal no 05, kamala pandey chawal
pandey nager, rawal pada, dahisar east
mumbai 400068
mobile no - [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 22, 2016
Complaint marked as Resolved 
Magic Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2016
Magic Holidays Customer Care's response
Dear Sir, this is an incorrect post. The company you are referring to is "Magic holiday Club". Even the photo you have submitted has the company name as "Magic holiday Club". But you have marked this complaint to "Magic Holidays". You can check our website. We are not affiliated to "Magic holiday Club" in any way. Please remove this complaint and post it against the correct company. I am assuming this is an error on your part due to similar sounding name. Please do so immediately as it is creating wrong impression about our company. We request you to kindly remove the complaint or term it as resolved. this is a matter of our brand name and integrity. Regards, Team Magic Holidays
Complaint comments 

Comments

Dear Sir, this is an incorrect post. The company you are referring to is "Magic holiday Club". Even the photo you have submitted has the company name as "Magic holiday Club". But you have marked this complaint to "Magic Holidays". You can check our website. We are not affiliated to "Magic holiday Club" in any way. Pls remove this complaint and post it against the correct company. I am assuming this is an error on your part due to similar sounding name. Pls do so immediately as it is creating wrong impression about our company.

Team Magic Holidays

Magic Holidays — About Membership Card & Welcome Kit

I HAVE NOT RECIVED Membership Card & Welcome Kit even after complete payment.Membership No:MH/PUN/3386

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Magic Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    190
    Pending
    0
    Resolved
    81
    Magic Holidays Phone
    +91 22 2524 8735 [Navi Mumbai]
    +91 44 4015 1500 [Chennai]
    +91 22 6617 1900 [Corp Office]
    Magic Holidays Address
    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
    View all Magic Holidays contact information