[Resolved]  Magic Holidays — Fraud offer given to me

Address:Pune, Maharashtra

I want to file a complaint against the fraudulent commitment given to me. Please find below my concerns for the same. 1) While visiting their venue in pancard club baner pune, I had been explained the plan with the payment options available. After finishing, I refused to pay that much amount due to money constraint. 2) (Manager) kept on insisting me to avail this facility and offered me different options with lower amount to be paid and use the package. 3) Finally, he offered me a sum of Rs. 15750 and assured me that in this package, he would provide me a staying of 3 Nights and 4 Days plus an ad on package of 2 Night and 3 Days on any of their locations. He asked me to go for holidays and if found suitable / enjoyable, I should then continue services for the next 25 years. Till then, I need not to pay anything and once found suitable, will be continuing as per the company policy. 4) I made that payment and informed him that I should be availing this package during the month of either this year December or in January 2014 which they agreed. They also took post dated cheques from me .they told me that they are only taking this as precaution.and will not be encased unless I inform them 5) Suddenly, I have been receiving calls from your company to make the payments and to start continuing EMIs. I really don’t understand what is this all about? 6) While discussing the same to your call center, he informed there is no such plan / offer for that much amount and I have to pay those installments of Rs. 3945 every month to continue with this holiday package. I explained each and everything to them that this is what had been committed to me which they refused and constantly asked for the payments or else this will be withdrawn and I will not be able to continue with this anymore.7) I cancelled their membership 8) I informed their call center that my planning is to go on vacations in Dec and they really can’t do this to me. This is absolutely against what had been committed but all in vain. 9) Now I am not even in a position to go anywhere until and unless if I do not pay the said amount every month. This is really shocking for me and nothing but creating mental harassment. 10) It is really sad for me that their employees giving false promises to the people just to achieve their sales targets.. 11) Now taking this into account, I want to cancel my plan and refund the money back to me as I have not availed any of their services till date. Please help me in extacting my money back. I would be highly thankful to you 12) I am also following up with their representative kavita but all things are invain.from last 7-8 days they kaaping on saying that they will call in half an hour but still no calls.
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Aug 14, 2020
Complaint marked as Resolved 
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I have asked company to cancel my membership

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    Magic Holidays Phone
    +91 22 2524 8735 [Navi Mumbai]
    +91 44 4015 1500 [Chennai]
    +91 22 6617 1900 [Corp Office]
    Magic Holidays Address
    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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