Magic Holidays — Magic Holidays - fraud/cheating

Hi,
Membership Number: MH/DEL/0562

We also victim of this fraud company(magic holidays) details are below:
1 - On 21st April 2013 we have have been approached by Magic Holidays Sales Team and called us to explain the offers they provide.

2 - We visited their office on 25th April where they offered membership. Since the membership was of 25 yrs we asked that we cannot afford 25 yr subscription due to loan etc. then they offered 1 yr evaluation membership. In this offer they committed to provide 2 trips of 3D/4N one to Kerala and another to Thailand within 1 yr. This time they also took our sign on ECS without our information.
We have paid Rs. 27535 /- as cost of this 1 yr trial subscription.

3 - While providing the above membership Sales Team committed for below which later on was refused by Customer Support Team.
* Option of selecting houseboat in our accommodation in Kerala.
* 30% discount on flight tickets.
They confirmed the booking so lately that they we have to bear huge loss in flight tickets and later on they refused to provide any discount.

4 - When discussed this matter with customer care they refused to provide Sales Team commitment and ignored our loss. When asked for cancellation they denied to refund the amount (in any form).

I request you to please help us or guide us in our venture to get our money back.

Regards,
Vishal Ydadav &Pratibha
Fraud Type (Land or Membership or Other) : Membership
Location ( eg. Mumbai ) :Noida
Email ID: [protected]@gmail.com
Mob No.: [protected]