Magic Holidays — Magic Holidays makes only false promises. They'll loot your money.

Address:

Kolkata, West Bengal

I had taken membership of Magic Holidays on 22/12/2013 by paying a down payment of Rs 15750/- . Thereafter I have given 3 EMIs worth Rs 3945/- each. In total I have paid them Rs 27585. From the beginning I have got nothing other than false promises. To narrate the exact details: 1) When I signed the lucky coupon at Big Bazaar outlet Kolkata, I was told that this is just a promotion offer and no membership will be required. 2) When I got the call from Magic Holidays that my coupon has been selected, I was reiterated that there is no membership involved and its just a holiday promotion. 3) When I reached the venue I was told that Magic Holidays will offer me membership, quite contrary to what I was told. Anyway, I heard the offer and decided not to go for it. I was literally put in so much pressure about benefits, I told that the free vouchers and gift have no value for me and I frankly asked that I can join in only two conditions: a) Magic Holidays arrange a house boat accommodation for me at your Alleppy house boat and b) Magic Holidays arrange another accommodation at any beach. 4) I was promised the following by their Salt Lake City Center Office by Mr Biswanath: a) total 6 days 5 nights joining offer with Rs 5000 as food voucher for the entire duration of stay. b) two days house boat accommodation at alleppey c) I was told that your Kollam resort is the best resort in India wherein we can enjoy the beach, which is very near to the resort. 5) When I got the joining kit I got only Rs 3000 as Food Voucher and on asking your representative Mr Sushanth he denied that a promise was made for voucher of Rs 5000 and it was only Rs 3000. On enquiring from him again that whether House boat will be provided, he reiterated that the same will be provided and inclusive in the package. 6) I had air tickets for Rs 28210 + Rs 20065 spent just to enjoy House Boat and a serene beach with my family. To my utter surprise at Alleppey I was not given House Boat, but a normal small room to stay with. When I enquired about House Boat, I was told to pay additional Rs 8500 for it. 7) I immediately contacted Mr Biswanath, and he assured me that he will look into it. I called him for about 20 times in the two days at alleppey for any feed back. He never called me back, at second night when I charged him that he could have at-least given me a customary apology, he said that he would compensate during my stay at Kollam. 8) On reaching Kollam, I was dissappointed to see that the resort is no where near the beach and Magic Holidays have actually cheated us and ruined our Holiday. I immediately informed the Kollam resort staff that I will not stay any further in the Resort and I checked out early morning next day even when I had booking for three days. The room furniture were so bad we even could not sleep in the bed provided. We have incurred huge sum of money as flight fare to enjoy House boat and beach. Me and my wife had taken 5 days leave to enjoy here, but we were simply cheated by Magic Holidays. We had no other option but to leave their resort with utter disappointment just to try to salvage the balance 2 days leave we had. This was our worst holiday ever.