[Resolved]  Magicpin — Amount deducted from bank account but not received to restaurant

I visit woods villa restaurant Erandwane, Pune on Sunday 27 dec 2020 at 2:41pm, and paid using Magicpin app, while paying I used google pay UPI id which is showing success message but in magic pin app it won't show anything, later around 30 min I got magicpin notification stating that transaction was successful so I again visit the woods villa and personally check their magicpin business account and there is not any entry with my name.

So he denied to give me back my money as he don't received it from magicpin, he said he will refund me if he got message but till now I haven't received my money even after dropping email to magic pin.

Magicpin ticket id for reference #1309635
Woods villa team member:
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Aug 12, 2021
Complaint marked as Resolved 
magicpin customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2020
magicpin Customer Care's response
Hi User,

We have already intiated your refund for your above transaction and the same will be credited to your account within 6-7 Working days.

Thanks
Complaint comments 

Comments

I visited kabuliwala and paid using magicpay but the order wasn't received but it was debited from my bank account. It showed successful too. I to reduce harassment again ordered using magicpin self pickup. I have lost rs 141. Please see into this.

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