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magicpin Complaints & Reviews

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Updated: Jan 24, 2026
Complaints 335
Resolved
38
Unresolved
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magicpin reviews & complaints page 11

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A
Aditya Muley
Dec 30, 2020
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I visit woods villa restaurant Erandwane, Pune on Sunday 27 dec 2020 at 2:41pm, and paid using Magicpin app, while paying I used google pay UPI id which is showing success message but in magic pin app it won't show anything, later around 30 min I got magicpin notification stating that transaction was successful so I again visit the woods villa and personally check their magicpin business account and there is not any entry with my name.

So he denied to give me back my money as he don't received it from magicpin, he said he will refund me if he got message but till now I haven't received my money even after dropping email to magic pin.

Magicpin ticket id for reference #1309635
Woods villa team member:
Aug 12, 2021
Complaint marked as Resolved 
magicpin customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2020
magicpin Customer Care's response
Hi User,

We have already intiated your refund for your above transaction and the same will be credited to your account within 6-7 Working days.

Thanks
I visited kabuliwala and paid using magicpay but the order wasn't received but it was debited from my bank account. It showed successful too. I to reduce harassment again ordered using magicpin self pickup. I have lost rs 141. Please see into this.
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    sheshjeepandey
    Dec 30, 2020
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    I have booked food online. But I don't know how booking was cancelled. And deducted amount not refunded to me.
    magicpin customer support has been notified about the posted complaint.
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      M
      maneshubhu
      from Delhi, Delhi
      Dec 27, 2020
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      Address: Hotel Saudagar

      This Is Transaction id 49903315fe76d598c527 This Is payment is Done From My magicpin app and Google pay App But Payment is Not Received From Restaurant Plzz Reply Me
      magicpin customer support has been notified about the posted complaint.
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        A
        Akshay Pawaskar
        from Powai, Maharashtra
        Dec 25, 2020
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        Money debited from account on date 25.05.2020 but voucher not received.pic of voucher and screenshot of payments from Google pay submitted
        magicpin customer support has been notified about the posted complaint.
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          S
          Suyash tambe
          from Powai, Maharashtra
          Dec 14, 2020
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          They says refund is initiated but I didn't received

          I ordered from magicpin on 7 December from restaurant (bukkad junction)which accept magicpin pay.when I proceed further for payment money was deducted from my paytm account and order didn't placed on magicpin .
          I complained about this on magic pin.they say money will be transferred within 5-7 days .
          after this I complained on paytm that "payment is initiated by merchant but didn't received" they asked me to contact Magicpin...
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          patnaik anilkumar
          from Bengaluru, Karnataka
          Dec 3, 2020
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          Address: https://magicpin.in/Vizianagaram/Vizianagaram/Grocery/Reliance-Smart/store/3575b9/

          I want to remove my image from the following link.

          Kindly help me to remove from the customer photos.

          https://magicpin.in/Vizianagaram/Vizianagaram/Grocery/Reliance-Smart/store/3575b...
          magicpin customer support has been notified about the posted complaint.
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            A
            Ayansh jaiswal
            Nov 9, 2020
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            Address: Magicpin Pune, IN 4 Lavendar, Runwal Srushti, Opp Mauli Petrol Pump, Behind Manhatten Near Talwalkar Gym, Baner

            I pay amount Rs1395 via magic pay payment & transaction was successful but didnt got Amount eRs 1395 to vender not resvied Hyderabad laziz chandanagar pune
            I request to solve my query
            magicpin customer support has been notified about the posted complaint.
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              R
              from Chennai, Tamil Nadu
              Nov 7, 2020
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              Address: Bangalore

              Hi,
              Have not received my order. I need my 470 refund. Ranganath [protected] from ubq rajajinagar. Please cancel and refund my money.
              magicpin customer support has been notified about the posted complaint.
              Nov 07, 2020
              Updated by [email protected]
              My email I'd ranga.[protected]@gmail.com I need my 470 refund
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                N
                Nalini Mendhe-Mhatre
                from Powai, Maharashtra
                Nov 1, 2020
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                Address: Thermax housing society, sector 24,nigdi pradhikaran,pune 44

                Please my balance is near about ₹3500/- but automatically it's become 0... please help me...return in my account.
                magicpin customer support has been notified about the posted complaint.
                Nov 01, 2020
                Updated by Nalini Mendhe-Mhatre
                Automatic money is deducted from my account..plz refund it
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                  S
                  Sanna Boramma
                  Oct 30, 2020
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                  I am not owner of Boramma Narasimhaiah Party Hall, Magadi Road,
                  Sunkadakatte, Bangalore.
                  My phone number [protected] is wrongly added in the website. Please delete my number. This complaint may be treated as notice
                  magicpin customer support has been notified about the posted complaint.
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                    A
                    Ashishpal53
                    from Delhi, Delhi
                    Oct 29, 2020
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                    Address: Amanpur ,Kasganj

                    Today I tried to buy Flipkart voucher and I make payment of 1900 by Paytm UPI.
                    In Paytm amount deducted but in magicpin is showing that payment dropped. Please resolve my problem, and return my money.
                    magicpin customer support has been notified about the posted complaint.
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                      S
                      Shambhavi B A
                      Oct 29, 2020
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                      Address: 152,5th main, sector-7,Near axis bank, HSR Layout, Bangalore OFFICE
                      Website: magicpin.in

                      They tell they have refunded the cancelled orders' voucher amount as the items that were ought to be purchased were out of stock of Rs 248.30 to the issuing source google pay but it's been more than a week but still amount hasn't been received..
                      I have emailed sent feedback but their reply is they have refunded to the original payment source but till date amount not yet refunded and they also tell to contact our bank but why it's delayed it should reflect within a week and be refunded right
                      They are delaying and it's our hard earned money, now we want our refund.
                      And solve this issue rightly
                      magicpin customer support has been notified about the posted complaint.
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                        R
                        Ritesh Aeron
                        Oct 27, 2020
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                        Address: Magic Pin Gurgaon Office Samast Technologies Pvt Ltd, Plot - 379 & 380, Sector - 29, Near IFFCO Chowk Metro Station Gurgaon - 122001

                        Magic pin app doesnt allow me to delete my images from app as well as from google and this harms my privacy.

                        Magicpin app has no option to delete my pics.

                        Magicpin allow to delete my account but retains my pics..

                        No contact to call upon

                        I'm disturbed as anyone can download and harm my family considering my present role.
                        magicpin customer support has been notified about the posted complaint.
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                          M
                          Mayur Pachange
                          Oct 19, 2020
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                          Address: Pune, sukhsagar

                          I use magic pay gangotri hotel pure veg, bill amount 210 but my paytm account cut 189rs, Marchant said not use to magic pin, my money send to samast technology Pvt LTD.please take my money because Marchant take cash bill . details
                          You used Rs 189.00 via magicPay to pay Rs 210.00 to Gangotri Pure Veg and got a cashback of Rs 21.00 in your magicpin wallet. magicpay code: P7YUB3M9R.
                          magicpin customer support has been notified about the posted complaint.
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                            M
                            Mayur Pachange
                            Oct 18, 2020
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                            Address: Pune, sukhsagar

                            I take magic pay to gangotri pure veg, 189rs but not use magic pin .my payment unsuccess but my paytm account withdraw 189 rs, detail
                            You used Rs 189.00 via magicPay to pay Rs 210.00 to Gangotri Pure Veg and got a cashback of Rs 21.00 in your magicpin wallet. magicpay code: P7YUB3M9R.
                            Please refund my money
                            magicpin customer support has been notified about the posted complaint.
                            Oct 18, 2020
                            Updated by Mayur Pachange
                            I take cash gangotri hotel bill, refund my money samast technology Pvt LTD
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                              A
                              Ankur Akash
                              Oct 12, 2020
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                              I have done transaction on magicpin to buy Amazon voucher..but money deducted twice but voucher received one time...I have complaint many time but no money refund receive..my magicpin account number is [protected] and email attach to it is [protected]@gmail.com...
                              magicpin customer support has been notified about the posted complaint.
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                                M
                                Maneshgarg
                                Oct 6, 2020
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                                So on 6th of oct 2020 I order two order from magicpin..one for delivery and one for pick up..What happens next is delivery boy got assigned and he takes the both order from the shop and ran away ..after 10-15minutes when I didn't receive the order I call him and he didn't pick up the call then suddenly what happens he show's the order status as delivered..I ran to my doorstep and see that is he leaved the packet but I couldn't found anything..Then I again call delivery guy he again didn't pick up the call..after continuously calling he switched off the phone..I got a feeling that he has ran away with my order..I contact magicpin through in app message and they take 8 hours to reply what they reply is your order status is delivered.. Magicpin is fooling with the customer's ..I have checked everywhere asked every neighbor, everyone says noone has come..Magicpin is denying from giving my money.I don't know what kind of game they are playing in the end Customer is suffering the loss.. Please help!

                                My order number - 800873 and 800970
                                800873 - 2 aashirvaad 10kg atta
                                800970 - 5fortune soyabean oil

                                He took both the order from store and ran away Please help me solving the problem!

                                also I'm enclosing some proof
                                magicpin customer support has been notified about the posted complaint.
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                                  D
                                  DARSHAN BABU K S
                                  Sep 25, 2020
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                                  Purchased a voucher and paid rs950 through paytmupi and the transaction was successful but i didn't got the voucher yet
                                  I request you to please solve my query and either refund the money to source or produce the voucher
                                  magicpin customer support has been notified about the posted complaint.
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                                    J
                                    jagadeeshkumarbaratam
                                    Sep 17, 2020
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                                    Resolved

                                    I have paid for flipkart voucher of 1000rs, i paid 950rs through googlepay, in google pay the payment in successful, but i didnt get the voucher. I didnt get the voucher but money is debitted.
                                    Sep 17, 2020
                                    Complaint marked as Resolved 
                                    it is resolved
                                    magicpin customer support has been notified about the posted complaint.
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                                      V
                                      viditsan
                                      Aug 27, 2020
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                                      My photo has been uploaded on your site without asking me.
                                      Giving you 3 days to take of the photo you can search As Vidit sankhe to find it
                                      If you did not deleted a photo within 3 days i will fire a case on you
                                      magicpin customer support has been notified about the posted complaint.
                                      Please write to us at [protected]@magicpin.in with the registered number details
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