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magicpin Complaints & Reviews

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Updated: Jun 14, 2026
Complaints 336
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39
Unresolved
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magicpin reviews & complaints page 13

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V
Vasu1234567
from Powai, Maharashtra
Mar 17, 2020
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Address: New Delhi, Delhi, 400612

It is second time im complaining in magic pin they are just responding the mail they are not contacting us or refunding the money or voucher I have sended 20mails pls take action in them atleast give me voucher I have lost rs 680 they are just saying it came but it didnt came take action on magic pin and pls refund my cash or voucher pls contact us I have not received offer I have sensed the screenshot so pls take action
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    V
    Vasu1234567
    from Powai, Maharashtra
    Mar 17, 2020
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    I purchased the voucher of 1000rs get it to 500 but magicpin took money but didnt send the voucher i sended the mail more than 10 times but they didnt took any action and once again a voucher of 360rs get it to 180 in tht also i didnt get the voucher totally i lost 680 rs now 16 hours is over but they didnt have any response pls tell them to refund my money magicpin took 680 rs soo pls take action as soo as possible
    I had 916 i hav to purchase 2000 voucher so i took 1086 amt frm phonpe of my account but amt debited but i did not get vocher and i did not get redeemd points also so plz refund my amt to my phonpe account immediately frm yesterday i am complaining no one is responding
    I tried to buy a voucher on magicpin and I make payment through diff. Methods like paytm upi gpay and paytmwallet but money deducted but voucher didn't came and I take my issue to the magicpin's customer support notice but no one is responding please make sure my money to get back please from this platform I need to solve this
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      R
      rama rao b v v s
      from Hyderabad, Telangana
      Mar 11, 2020
      Resolved
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      Resolved

      I have to make payment twice. First, I have made through magicpin but PETOO RESTUARANT denied saying we are not partner with the magicpin. So I have to pay them through other payment. As per PETOO restaurant in Ameerpet, they are not accepting magicpin payments but the magicpin app is accepting the payments on behalf of PETOO . Also, magicpin doesn't have customer care number, we have to write emails for which they took ample time to reply and they said they have initiated the refund of amount but I never received it, again I have emailed them but no response, it has been 6 months still no refund from them so kindly take action against them.
      Mar 11, 2020
      Complaint marked as Resolved 
      resolved
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        V
        Vinod Sorathiya
        Feb 28, 2020
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        After the payment amount deducted from gpay but after failure of payment amount not refunded back to my gpay account no reply for the emails and they added points in my magic pin account..
        There were to transactions of same amount first payment amount is refunded but the second payment amount not refunded back
        Time limit for refund is 24 hours after the payment failure if not recieved they will transfer manually but not yet transfered
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          K
          krishna_surada
          Feb 3, 2020
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          Address: 560016

          From last two days i'm sending mails regarding my transaction which was successful from Phone PE. But, i haven't received the amazon voucher yet. I reached phone PE they told form their side no issue, transaction was successful, problem with magic pic only. You guys are not responding for my mails, so pathetic service from your end, not expected from your side. Please try to reach me as soon as possible.
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            M
            Mahima07
            Jan 24, 2020
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            Address: Indore, Madhya Pradesh, 452001
            Website: Magicpin app

            I got an amazon pay voucher as a part of refer and earn program which i am unable to redeem as the vouchers are not in stock. I waited for about 5 weeks to redeem the same. The coupon code that i received got expired yesterday and now i will not be able to benefit from my referal. Because of this i will suffer a loss of 500 rupees amazon pay balance.
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              L
              lalitverma187
              from Palampur, Himachal Pradesh
              Jan 23, 2020
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              Address: Mdu, Rohtak, Haryana, 124001
              Website: Magicpin.com

              I have purchased vouchers of florence fashion rohtak from my account and piaf through sbi net banking the money got decudted 2 times and the voucher still not purchased on 10 th january and now its 13 days since that transaction money still has not been refunded when i contacted magicpin they say me that it's will be credited in 5 days and from 17 th of january i m daily putting a mail to them they are not responding
              Jan 23, 2020
              Updated by lalitverma187
              Account used for transaction is
              Mobile no. - [protected]
              Name - Kavita verma
              date - 10/01/2020
              Jan 31, 2020
              Updated by lalitverma187
              Why my complaint is marked resolved what the hell is this I have not credited my money it's 20 days from transcation 8 have also confirmed with bank bank is saying that they have paid the merchant and m this bloody magicpin saying that money did not reach them I m attaching bank rply and magicpin rply and also my statement that money I snot credited pls do the needful

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                S
                satish sunkad
                Jan 6, 2020
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                Address: 560040

                Hi
                I am using magicpin since from 2 - 3 months. Using this app was awesome and it is good app. But since i sent referral to my friends i got only coins and the amazon voucher coupon codes were invalid. Many of the vouchers were invaild and do please send valid coupons code for redeeming purpose. So i kindly resolve the issue because i have lost more that 4 vouchers.
                In magicpin app I have purchased one voucher but when I went to shop they are saying we don't know anything about magicpin we are not accepting magicpin voucher.

                Shop name :Sangeetha mobile
                Bangalore
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                  A
                  Ashutosh Krishna Jadhav
                  Jan 1, 2020
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                  Address: NL1/B,55/4 ,LIG COLONY, SEC 10 ,NERUL, Mumbai City, Maharashtra, 400706

                  Amount deducted from my bank account while paying via magicpay

                  Please help.
                  I have done payment today from Maharashtra bank debit card on magicpin for merchant Amazon via magicpay.
                  Amount (RS 712.50) was deducted from account but not showing on magicpin. Then again done with union bank debit card then it was successful but i haven't received any refund of that transaction which is not showing.
                  [protected]
                  This is registered mobile no.
                  I also attached the screen shot of that transaction
                  I paid a bill by magic pay in restaurant.but restaurant manager said they didn't get money as they closed services in magicpay. But still amount is deducted in my account. Again I have to pay by card.so pay the bill twice ..one by magicpay and one by card for the same amount
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                    I
                    ismail9123
                    Dec 26, 2019
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                    Address: Bangalore, Karnataka, 600100

                    Hi Team,

                    I did a transaction for flipkart voucher (500) and the voucher is not yet received in message either it is not showing up in the app. The transaction is done through freecharge and the payment is successful in freecharge. Below are the details please get my voucher as soon as possible. I have paid Rs475
                    I have sent email to Magicpin and still have got no reply from them. Please register a complaint against them on this forum

                    Freecharge order ID: [protected]e0340e3c4095
                    transaction time and date: 25 Dec 2019 wed 4.38PM IST
                    my email id [protected]@gmail.com
                    My name: Mohamed Ismail
                    number [protected]
                    Dec 26, 2019
                    Updated by ismail9123
                    I have also raised a case but there is no response for that as well.The case id #923552
                    Dec 26, 2019
                    Updated by ismail9123
                    Issue resoved
                    They are such a fraud... their customer care mobile number is switch off...their page is not opening...i tried to contact them many times but phone is switch off they are such a cheat...
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                      R
                      rony121
                      from Bengaluru, Karnataka
                      Dec 11, 2019
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                      I purchased flipkart voucher worth Rs.1000 from magicpin and after adding in the flipkart account it got deactivated on the same day.

                      Flipkart is telling to contact magicpin and there is no response from magicpin since one month.

                      I am in contact with flipkart from last month and they are saying that it is deactivated from vendor side.

                      Transaction ID: 11504564
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                        N
                        Nagendra2kd
                        from Delhi, Delhi
                        Dec 3, 2019
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                        Website: magicpin.in/india/Bangalore/home

                        I bought a voucher of green trends, bel road with code vrg24met. I bought on nov3 and emailed on same day for refund. I requested for refund as i didn't redeemedit. It is refundable voucher. But magicpin is refunding points even after several emails. There is no customer care number. Magic pin is dubious it seems and fooling the consumers by not respecting their t&c.

                        Please help in getting refund for unutilized voucher as per magicpin t&c. Also keep watching magic pin to prevent duping consumers.

                        Thanks
                        Dec 03, 2019
                        Updated by Nagendra2kd
                        * Small correction: But magicpin is not refunding points even after several emails.
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                          S
                          Saymakmm
                          from Mumbai, Maharashtra
                          Nov 28, 2019
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                          Address: Mumbai City, Maharashtra, 400008

                          Https://magicpin.in/users/5174a4/
                          https://images.app.goo.gl/Mk2mFyR5YdKBWqNN9
                          Please delete my images from google as it harms my privacy magicpin doesn't allow to delete it...
                          Magicpin doesn't allow to delete my account..
                          No contact to call upon
                          I'm totally disturbed and want to remove my picture from google..
                          Also it allows anyone to view my profile picture and download it
                          I bought fastrack voucher n wanted to buy sunglasses but the store manager told you can't it is applicable only on watches. It is not mentioned any where that it is only applicable on watches. Now I don't know what to do with 500rs voucher please help.
                          I make coupon through free charge wallet is 600 my transaction successful but magicpin pin not my money refund till now. I complained two time magicpin customer care contact center. Payment Refund Initiated 858729 and Payment Refund Initiated 892680 .my transaction details are mentioned below.
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                            M
                            M Zee
                            from Bengaluru, Karnataka
                            Nov 21, 2019
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                            Hello,

                            For many days i am following up regarding this issue.

                            As the voucher bought from you is added to my flipkart account, but sometime later, the flipkart account has been blocked.

                            After many days of follow-up from flipkart, they said that i have to contact the original buyer which is you.

                            They said the following

                            Please contact the original buyer of this gift card so they can help you out with the refund after deactivating the gift card or reset the pin so that you can use the same in a different account.

                            Two days ago i have seen that many people bought a voucher from you ssflipkart500 using this code since this was an error you have blocked the voucher so that it cant be used.

                            What i am asking is either reset the pin and give me a new pin so that i can use it else refund by blocking the gift card.

                            Please resolve it as soon as possible, it stretching so long and giving a bad impact on both flipkart and magic pin, for not sorting this small issue.
                            Haven't got my refund till now for failed transaction..I had bought 7 Amazon vouchers 50 rs each out of 7 I got only 1 voucher remaining 6 vouchers I didn't receive but my money got deducted from my bank account..have been mailing magicpin care everyday...till now I haven't received any kind of refund..
                            Amount deducted from credit bill but it shows transaction unsuccessful and my credit bill is generated
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                              A
                              Arun Udar
                              from Proddatur, Andhra Pradesh
                              Nov 11, 2019
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                              Address: H.No. 44, Sri Ram Colony, Sector 4,, 122001

                              I have made the payment of amount of rs. 2570 on 9th nov, 19 on beercafe, sector-15, gurgaon instead of beercafe cyberhub, gurgaon. Regarding that i have issued a mail to the magicpin, and i have received a call that your payment would be returned/refunded back to my account. But later on when i tried asking magicpin team, they refused to pay me back the amount. I feel very frustrated that magicpin cannot solve such a small issue even after writing so much to you.
                              I request you to please look into the matter and help me out with the payment.

                              Thanks and regards,
                              Arun
                              (A frequent magicpin user)
                              Please solve my problem as soon as possible
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                                C
                                Czs
                                from Pune, Maharashtra
                                Nov 6, 2019
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                                Magic pin opened a account on my name and when i took over my business saying it's my business they ask to invest to get customer and also they tell customers are complaining that i m not accepting their vouchers but i never got a customer who came to me. It's a fraud website. Why are you complaining that i did not respond it's your duty to provide customer and guide them to come with appointments
                                I bought a voucher of bookmyshow worth 360rs... but showing invalid voucher code
                                Remove my pictures from Google. You've to learn how to encrypt customers information.
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                                  Sunil Kaisolagi
                                  from Hubli, Karnataka
                                  Oct 21, 2019
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                                  Website: Magicpin.in

                                  I tried to buy a flipkart voucher worth rs.1000 using amazon pay balance in magicpin.in.
                                  The amount got deducted but i didn't receive any voucher.
                                  Refer the attachment image, which shows the message received right after the transaction.

                                  This is so harassing that such online sites exist.
                                  I expect either the valid flipkart voucher or my amazon pay balance to be recredited back to my amazon account.
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                                    Prashanth Chintareddy
                                    from Mumbai, Maharashtra
                                    Oct 16, 2019
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                                    Website: magicpin

                                    I ordered 4 vouchers each 100 rupees. But i received only one. I have paid 400 but still they have sent me only one voucher.
                                    Please look into the matter. Moreover they don't have proper customer care. There is no contact number or email service to complain. Please look into the matter and solve it at the earliest and take some necessary actions whatever required.
                                    I have purchased 2 flipkart vouchers yesterday. And the transaction was successful and amount is deducted from my account. Still, you have deactivated my vouchers for any nonsense reason. Refund my money and I'll never ever purchase any voucher from magicpin. Useless app
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                                      Prashanth Chintareddy
                                      from Mumbai, Maharashtra
                                      Oct 16, 2019
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                                      Website: Magicpin.in

                                      I ordered 4 vouchers each 100 rupees. But i received only one. I have paid 400 but still they have sent me only one voucher.
                                      Please look into the matter. Moreover they don't have proper customer care. There is no contact number or email service to complain. Please look into the matter and solve it at the earliest and take some necessary actions whatever required
                                      Promoter is not giving correct information regards application name arbaz, Megha mobile store
                                      I was purchase an amazon gift voucher from magicpin via google pay
                                      My money deduct but it shos that payment failed.
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                                        Shaik.chand
                                        from Eluru, Andhra Pradesh
                                        Oct 14, 2019
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                                        Please help me. I purchased amazon gift voucher but they didn't send me gift card. Please reply mei purchased amazon gift voucher worth 100rs but it takes me to group buy. Which i dont know about this scam. Customer care is very poor. They don't have customer care number and even emails also they replied with out reading what issue i am facing. I requested them many times but they dont solved my issue anyway please help me in returning my money. Please help
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