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magicpin Complaints & Reviews

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Updated: Jul 27, 2025
Complaints 327
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37
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magicpin reviews & complaints page 3

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H
Hir12345
from Pune, Maharashtra
May 15, 2023
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Address: Pune

Hello,

The restaurant where we made the payment is not accdpting the payment.

We have to pay there in cash.

Please refund me my amount.

I am attaching the screenshot here for your reference.

Please reply ASAP.
magicpin customer support has been notified about the posted complaint.
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    O
    om_kamble07
    from Mumbai, Maharashtra
    Apr 29, 2023
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    Address: gorai-2, borivali west

    Hi, i am so pissed up right now, so yesterday i have redeemed 7 water kingdom coupons, so as per rule 7 coupons were of 7700 rupees and with magic pin points i have to pay 770 with points and rest 6930 with online UPI, but for my bad luck i was in hurry and didn't check, magic pin have charged whopping 7552 rupees, extra 622 rupees from me, and didn't even use less magic pin points, i was having good amount of magic points, but then also this happen, i want my refund asap, as this was planed picnic and i have to return money to my colleagues. please look into it asap.
    point to be noted (I WANT REFUND ASAP)
    +4 photos
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      P
      Pavanpampati
      Apr 20, 2023
      Resolved
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      Resolved

      The myntra is an online shopping app.i bought this online voucher.but is not yet given me the voucher code.and saying that I had paid to an outlet.there is no outlet present basically.
      +2 photos
      Apr 21, 2023
      Complaint marked as Resolved 
      magicpin customer support has been notified about the posted complaint.
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        P
        Pratikjain1506
        from Mumbai, Maharashtra
        Mar 20, 2023
        Resolved
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        Resolved

        I ordered pizza and sandwich from Magicpin and they served me uncooked food. Sandwich i eat because it can be eaten in uncooked but Pizza we eat 2 peace and another 2 peach we can't eat that.
        Mar 20, 2023
        Complaint marked as Resolved 
        They are saying it's restuarant mistake and they are unable to connect restuarant by any reason. And they give me useless 50% off upto 50₹ coupon.
        magicpin customer support has been notified about the posted complaint.
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          M
          monika martolia
          Mar 19, 2023
          Apr 24, 2023
          This thread was updated on Apr 24, 2023
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          Ive lost login id and password and mobile number related but when i search for my name monika martolia. i get images from magicpin as search images which i really dont want to show.
          this is my account address

          https://magicpin.in/users/23b594/
          magicpin customer support has been notified about the posted complaint.
          Dear User,

          We have removed all your images. Feel free to reach out to us at [protected]@magicpin.in for any further help.

          Thanks!
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            B
            Bhagwat taur patil
            from Pune Metropolitan Area, Maharashtra
            Mar 10, 2023
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            Address: Survey no 270, Row house no 4,Runwal Shrushti ,Baner,pune , Maharashtra 411045

            On 5th March i purchased 500 rupees Bhujbal bandhu Hotel Apulki, karve nagar, pune coupon, after sometime I cancel this coupon and refund initiated.after long time on 10th March at 13:40PM it's shows your money are refund.but still time that refunded account not credited in my bank account my money get stuck.
            magicpin customer support has been notified about the posted complaint.
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              K
              KonarkGupta
              Mar 2, 2023
              Mar 2, 2023
              This thread was updated on Mar 2, 2023
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              I have purchased a voucher with expiry of 15days but unable to use it nor refund it in time. I put a request to refund it but denied. Is It legal to sell voucher in India now as no services is provided in return?
              I put a request to refund it in 2 days. They have refunded the voucher in the past for same action but this is the exception.
              magicpin customer support has been notified about the posted complaint.
              [protected]

              Voucher expired without redemption. Need refund - Comment #4091379 - Image #0
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                S
                Somya birla
                Feb 21, 2023
                Feb 21, 2023
                This thread was updated on Feb 21, 2023
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                I have purchase a coupon but it is not applicable. It shows it is expired or invalid.
                But I buy it recently and it is expired after 7 days.. please resolve this issue or send my magic points back.
                +1 photos
                magicpin customer support has been notified about the posted complaint.
                Hi Somiya, we apologize for the issue. Could you please share your concern at [protected]@magicpin.in so that we can check the issue.

                Thanks
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                  P
                  Priyanka Katwe
                  Feb 18, 2023
                  Mar 17, 2023
                  This thread was updated on Mar 17, 2023
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                  I bought 8 vouchers of Dakkhan hotel Narhe Pune worth rs 2000 each from Magicpin App. When I visit hotel they refused to accept multiple coupons at same time. However it is not mentioned in their terms and conditions. They redeem only 1 coupon. When I raise complaint against the merchant magicpin customer care is unable to resolve my issue. I paid bill worth Rs 18195 however as per coupon amount should be 12554. Because of this pathetic service my loss is around 6k and they are just offering me 350 coupons. Plz resolve my issue
                  magicpin customer support has been notified about the posted complaint.
                  Please reach out to [protected]@magicpin.in for better assistance.
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                    A
                    Arun kumar 206151
                    from New delhi, Delhi
                    Feb 10, 2023
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                    Address: New Delhi

                    I have purchased a voucher from magicpin of their listed vendor but when i went their the name of the vendor was different and even reviews given by magicpin was of different vendor even they were not aware of the vendor details properly. Secondly, magicpin customers were getting cheated by the vendor as vendor was charging higher prices to them and providing less weight things to the customer, applying new stickers to hide previous rates and even not mentioning any expiry date n all and when tgis concern was raised to magic pin firstly they ignored it as their vendor is not cheating but after sometime they blocked the vendor as mentioned by them. So, what happen to the customers who got cheated / who waisted their money because of magicpin and even no proper reply was also sent from magicpin as they were adamant to accept their mistake. Even no sweets bill was given no expiry dates nothing mentioned.
                    +5 photos
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                      R
                      rohit pinjarkar
                      Jan 31, 2023
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                      Delete my selfie and other pic from your app
                      magicpin customer support has been notified about the posted complaint.
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                        U
                        Uday123#1
                        from HYDERABAD, Andhra Pradesh
                        Jan 12, 2023
                        Resolved
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                        Resolved

                        Website: Magicpin

                        Please check the transaction for this I'd i searched it from twid as i paid from it

                        Transation ID: [protected]fac424e
                        +2 photos
                        Jan 13, 2023
                        Complaint marked as Resolved 
                        I got refunded
                        magicpin customer support has been notified about the posted complaint.
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                          Uday123#1
                          from HYDERABAD, Andhra Pradesh
                          Jan 12, 2023
                          Jan 21, 2023
                          This thread was updated on Jan 21, 2023
                          Resolved
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                          Resolved

                          I tried to buy a meal of rupees 267 with using 48 supercoins and 255 rupees from the Paytm wallet and i did the transaction but the transaction got failed, but money got debited from the account, so I contacted both magicpin and Paytm they responded like Paytm says merchant should approve for chargeback and magicpin care says Paytm should give the refund if the transaction is failed, iam literally feeling useless support from their side it's been 24 hours since transaction.please help me with it.
                          +3 photos
                          Jan 13, 2023
                          Complaint marked as Resolved 
                          I got refunded
                          magicpin customer support has been notified about the posted complaint.
                          Dear User,

                          We are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at [protected]@magicpin.in. We will help you at the earliest.

                          Thanks
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                            P
                            Pramod_pks09
                            from Bengaluru, Karnataka
                            Jan 1, 2023
                            Jan 21, 2023
                            This thread was updated on Jan 21, 2023
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                            Address: Plot No.379 & 380, Sector - 29, Near IFFCO Chowk Metro Station, Gurugram, Haryana-122001, India

                            I purchased Rs. 1000 (one thousand) e-voucher of bookmyshow from magicpin website by 1-Jan-23 at 1:36PM as there was offer of 5%. Rs. 950/- is deducted from my mobikwik wallet but e-gift voucher is not issued till now.

                            order id as per mobikwik statement: [protected]c5bc4cd
                            magicpin customer support has been notified about the posted complaint.
                            Dear User,

                            Apologies for the inconvenience caused to you.

                            Please share your registered mobile number and the snapshot of the transaction at [protected]@magicpin.in

                            Thanks
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                              P
                              ph04
                              Dec 13, 2022
                              Dec 23, 2022
                              This thread was updated on Dec 23, 2022
                              Resolved
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                              Resolved

                              Magicpin not refunding my money

                              Address: Plot No.379 & 380, Sector - 29, Near IFFCO Chowk Metro Station, Gurugram, Haryana-122001, India

                              On 4th December 2022 I paid a bill from gPay and my money was deducted but magicpin showed as transaction failed and that the money will be refunded in 5 to 7 business days. I have not yet received the money. I contacted twidpay and they confirmed the transaction was completed and I should contact magicpin for the refund....
                              +2 photos
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                              A
                              aniket173000
                              from Bengaluru, Karnataka
                              Dec 10, 2022
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                              I have placed my order using magicpin for the restaurant Dilli To Dakshin
                              North Indian, Street Food, Beverages
                              HSR, Bangalore.
                              My order was of 2 Butter Combo with total price of 502 Rs.
                              My money got debited from the bank but order was not placed also confirmed with restaurant they said no order with such details is placed.
                              The order was placed on saturday 10/12/2022 9:49 PM
                              Location : HSR Layout Sector 4
                              I have also earned 24 magicPoints for this transaction.
                              It was paid to Twid Rewards Global Private Limited and it has a UPI Id : twidpay.[protected]@icici.
                              I request a complete refund for this order placed .
                              Upi Ref No. :[protected]
                              +1 photos
                              magicpin customer support has been notified about the posted complaint.
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                                A
                                Abhisheksmf
                                Nov 7, 2022
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                                Address: Mumbai Office Carnival House,Near Dindoshi Fire Station, Off. General A.K. Vaidya Marg, Malad (East), Mumbai- 40009

                                Mene MAGICPIN se 100% free wla voucher liya
                                Lete wakt o 5000 ka tha jiske liye mujhe 4075 magic points + 525 Rs online karna pada.
                                Baad me mene dekha to o voucher 5000 se
                                500 me convert ho gaya hai.
                                Ye batao kya mae chutiya hoon jo 500 ke voucher ko 525 rs + 4075 magic points de kar kharidunga

                                Mujhe 5000 ka voucher chahiye
                                Wrna mae CYBER CRIME+ CONSUMER COURT mar MAGICPIN ke khilaf mere sath
                                Dhokadhadi karne ka case kar dunga
                                Aaji. Pagal bana rahe ho o bhi ek
                                ADVOCATE KO JO LOW PADH KE AYA HE USEE HI CHUTIYA BANA RAHE HO
                                magicpin customer support has been notified about the posted complaint.
                                Hi Abhishek, we apologize for the issue. Could you please share your concern at [protected]@magicpin.in so that we can check the issue.
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                                  A
                                  arab Knights
                                  from Kolkata, West Bengal
                                  Nov 5, 2022
                                  Resolved
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                                  Resolved

                                  Address: 443 Hastings Colony VIP Bazar Kolkata 700075

                                  I bought sales package by magicpin for Rs 14200 with online sales guarantee of Rs 34000 by magic pin during period of 6 months starting 12 January 22 till 11 July 22
                                  Magic pin also charged marketing expense and delivery commission of food items during said period
                                  The company miserably failed to meet targets and did not even make any visible efforts to drive sales during said period
                                  The sales achieved was just close to 19000
                                  The company continued to deduct package amount till October in clear violation of contract with sales ending at around 25000 in total period including one outside contracted period
                                  The payment of Rs 14200 deducted from sales proceeds without explicit consent from owner of business is clear violation of contract and law .
                                  We have sent repeated remonders and mails bit there is no resolution from magic pin instead they stopped any further sales which can be seen as arm twisting to agree to this unlawful violation of said agreement
                                  The Magic pin is hence liable to pay complete amount if Rs 14200 along with marketing costs charged plus interest and loss of business till now

                                  Arab Knights
                                  Kolkata
                                  [protected]
                                  Dec 16, 2022
                                  Complaint marked as Resolved 
                                  magicpin customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 12, 2022
                                  magicpin Customer Care's response
                                  Dear User, we apologize for the issue. Could you please share your concern at [protected]@magicpin.in so that we can check the issue.
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                                    A
                                    arab Knights
                                    from Kolkata, West Bengal
                                    Nov 5, 2022
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                                    This is to inform you that i agreed to buy package for Rs 14200 on a post paid mode for 6 months starting 12 January 2022 till 11 July 22. During this time magic pin was supposed to deliver Rs 34000 worth of business.
                                    The contract ended on 11 July with a sale of approx 15000 yet magic pin continued ti deduct payments till Oct when alarm was raised
                                    By then magic pun recovered full 14200 with a sale of approx 18000 and overall 24000
                                    This is clear violation of agreement as outlet also paying marketing cost and 16% delivery commission to magic pin
                                    Further more deduction of package beyond 11 july 22 without explicit consent from restaurant owner is clear violation of contract and law of land.
                                    Since magic pin took upon itself to deliver a target of Rs 34000 and did not deliver till date and during said contract period it is required to refund full amount along with accrued interests to us to avoid a case of forgery cheat and deceit and duping people of this country
                                    We logged complaints with no resolution from anyone or listening.

                                    Arab Knights
                                    Reg mobile [protected]
                                    magicpin customer support has been notified about the posted complaint.
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                                      A
                                      ARNAB BHUIN
                                      from Delhi, Delhi
                                      Sep 28, 2022
                                      Resolved
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                                      Resolved

                                      Non delivery of food

                                      Address: Samast Technologies Pvt Ltd, Plot - 379 & 380, Sector - 29, Near IFFCO Chowk Metro Station Gurgaon - 122001

                                      I ordered food from Barbeque Nation . And one delivery boy from Dunzo is assigned to delivered my food. When my food was getting ready i saw in the app that the delivery boy is not moving from 15 minute, so i called the delivery boy and ask him to pick up my order he also told me that he will pick my order after sometime i saw in the app that he picked up my order . After that i went down to my building ground floor and waiting for my food...
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