magicpin Complaints & Reviews

Whenever I search for my name on google search, it shows images I upload on magic pin, just remove it

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magicpin Customer Care

Sep 25, 2022

Verified Support

Dear User, We would request you to share the registered mobile number at [protected]@magicpin.in so that we can look into the matter. Thanks!

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magicpin Customer Care

Jan 21, 2023

Verified Support

Dear User,

We are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at [protected]@magicpin.in. We will help you at the earliest.

Thanks

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Dear Team,

Payment was done but as per restaurant owner they closed your service and he sayed your payment not received with as,

Team plz help to get my payment refund.

magicpin customer support has been notified about the posted complaint.

Sep 09, 2022

Updated by Ramesh Ghare This was not solved... Still pending

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magicpin Customer Care

Jan 21, 2023

Verified Support

Dear User,

We are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at [protected]@magicpin.in. We will help you at the earliest.

Thanks

Reply

magicpin Customer Care

Jan 21, 2023

Verified Support

Dear User,

We are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at [protected]@magicpin.in. We will help you at the earliest.

Thanks

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Address: Delhi

After waiting for almost an hour for the order, I called the delivery agent numerous time but it kept saying busy and after a while when he picked up he said that he cannot find my address so he is returning the food to the restaurant. The delivery agent didn’t even call me once to ask for directions instead I had to call him. When I called the restaurant they are also not picking up and Magicpin is not doing anything about the refund of ₹322 .
My order number is #43555493.
I am never gonna order from Magicpin ever again. Worst experience ever !

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I have received an wrong items from Cafe Coffee Day ordered through MAGICPIN. And not the magic pic support agents are not provided the correct order or replacement or refund even after providing valid bill alongwith wrong item delivered

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I ordered from kheema king Chinchwad on 27th September 2022. 2 special kheema fry and kaleji fry with 2 Paratha. I also ordered egg roll.
But I received only kheema fry and 2 Paratha
Kaleji fry and egg roll were missing.
I complained to customer support. To which they initially gave me partial refund that was 19 rs for kaleji fry then they said they will give 38 rs refund for egg roll in 6-7 days
I have received this remaining refund yet.
And after 10 days they are now saying that they have already given 19 rs refund that's it.

+2 photos

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Sep 03, 2022

Updated by paragp9 I want my full refund please

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Address: Pune, Maharashtra

Paid through magic pin to a restaurant. It is showing pending. So had to pay again.
So need refund of it.

+1 photos

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I had paid to Geometry gastropub, Subramanya nagar branch in Bangalore yesterday by mistake where I had not been to that place and this was directed by the app saying NEW BEL road. I couldn’t report this issue in app, so I request you to initiate refund of this amount.
Order id: 19012757

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Hi,
I need to get all my profile images linked with Magicpin in the account of Gaurav Jasoria. My phone number is changed and i can no longer access the app as the OTP is not coming to me anymore. I cannot access through my email address - [protected]@gmail.com
These images are ruining my Social Profile on Google.
I need these to be removed asap.
Link URL - https://magicpin.in/users/311a16/

Thanks.
Gaurav Jasoria

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Address: Sector 379 and 380 ,plot 29 ,gurgaon

I have ordered 2 box of barbique but order is marked and rider isn't responding but order is marked but not delivered to me, yet my money isn't refunded

magicpin customer support has been notified about the posted complaint.

Aug 10, 2022

Updated by Madhura@143 Magicpin isnt refund my money

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Address: Indirapuram, Ghaziabad

I placed an order through Magicpin app for 4 boxes (5pcs each) of Chicken Darjeeling Steam Momos from Wow! Momo, but I only received 2 boxes (5pcs each). So instead of getting 20 pcs of momos, I got 10. I raised a ticket with Magicpin to have this resolved by asking them to refund half of my money if they can't deliver the rest but they kept shutting me down by offering me a coupon code that I didn't need.

I am not sure if the merchant (Wow! Momo) didn't send the rest of my food on purpose, or if the delivery executive took off with it. Either way, it's Magicpin's responsibility. I only care about getting what I paid for, and if not then I'd at least like them to give me my money back. These unfair business practices shouldn't be prevailing in a country like ours.

+4 photos

Aug 6, 2022

Complaint marked as Resolved

Aside from posting a complaint here, I also tagged them on their socials. They were prompt with their replies over on Twitter. So I would suggest everyone facing issues with Magicpin to approach them on their social media pages.

magicpin customer support has been notified about the posted complaint.

Aug 06, 2022

Updated by saj1205 I have images of the boxes and the bill as well, which clearly shows that I was supposed to receive 4 boxes.

Order ID: #41798492

Aug 06, 2022

Updated by saj1205 Magicpin just issued a partial refund. Marking this as resolved.

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Food not delivered after being charged already online.

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Address: Supertech Czar Suites, 1507, Socrate 3

I have order food from magicpin ( order id #[protected] but didn't received the rider alloted for delivery is denying to deliver saying he dont do this duty, i have complaint on magicpin but no response from them, the order is oaid online. There is no customer support where we can complaint. Kindly refund my amount to the original payment source.

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Address: Harrison hospital infront of polytechnic integral University

They didn't respond my call and not cancel that order.
They took too much time
Order id 41539506
Order time 07:38 Pm

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I was trying to buy a voucher for shopping on Myntra as a gift card. It was amounting to 833 after reduction using magicpin points. As I paid through paytm wallet on magicpin, my amount deducted the page kept loading and there was no further success. My voucher is not generated and there is no transaction detail on magicpin. My money is not in my account neither in wallet. The transaction shows successful from my side and paytm generated the id but your payment gateway got stuck.
Link- https://magicpin.in/walletrecharge?merchantId=5302129&searchQuery=Myntra&suggest...⇄
Need you to take the action asap on this subject
Order ID[protected]e9d96c
Contact number on magicpin- [protected]
Name- Ayush Goyal

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Address: Pune

Call me back on [protected] before one month i purchase a jeans pant ordered from magicpin due to size issue i return it but still not get refund also i referred some friends but not received reward so call me

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I used magicpin app (https://magicpin.in/) earlier where if I upload my pics when I purchase something then I used to get points and then I can redeem those points in future.

Now if i search with my name - avinash golla in google search I see pictures of mine uploaded in magic pic. Please help me to delete this pictures of mine

https://www.google.com/search?q=avinash+golla&client=firefox-b-d&sxsrf=ALiCzsae6...⇄

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Date : 02nd july 2022
order I'd : 39752454
description: i ordered chicken biryani executive pack which serves 2 people along with raita, bread halwa, brinjal, water bottle, toothpick and more but I received a small box (which is not biriyani) from the delivery person. totally disappointed. i waited with my family for a long time to receive the order but I received wrong item. i informed to the delivery person that this is wrong order. he took magicpin representative on call. that representative informed me to raise complaint on magic pin portal and said that they will refund. i raised a complaint on 2nd july in magicpin app but still my issue is not resolved.
desirable solution: need refund.

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Jul 12, 2022

Updated by Rnandhini Still not resolved.

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I ordered 5-6 times from the magicpin each time it was getting Cancelled due to unavailability of riders, u guys are doing fraud by taking money first through UPI, but still I trusted and was paying again and again (how dumb I was) below I'm attaching the screenshot of the order id and amount and also refund id. I neither received the food nor the amount refunded. What kind of service are you providing. I still ask you to solve this problem it's been over 4-5 months.. If you really are genuine company then prove it.

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On 26 June, I had placed an order on Magicpin and did the complete transaction however the delivery wasn’t done. I waited for the required 5-6 business days but still the refund is not yet done .

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I ordered 2 Parachute advanced jasmine hair oil. I received both. But one of the bottle was damaged. I complaint against the issue but they are not responding.
Order ID #39662178
They are not refunding my amount.

Jul 1, 2022

Complaint marked as Resolved

Refunded my money.

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magicpin Complaints & Reviews

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magicpin reviews & complaints page 4

Remove my images from google search

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Fund not refunded

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Money was deducted from Paytm but the order wasn't delivered

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Wrong item delivered

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Missing food items

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Showing transaction as pending. So had to pay again at the restaurant. Need refund of the money deducted first.

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Wrong order and not able to report this issue

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Removing Images in magicpin

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Regarding refund

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Incomplete Order

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Fraudulent delivery

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Regarding order not received

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Magicpin order didn't respond my call

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Money deducted from paytm wallet and bank but no transaction on magicpin and no voucher generated

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Refund and referral reward

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I can see my photos in google search which I search with my name - Avinash Golla

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Received wrong food item

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Refund not received

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Refund not yet received

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Received damaged product.

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