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magicpin Complaints & Reviews

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Updated: Oct 30, 2025
Complaints 328
Resolved
37
Unresolved
291
So far, so good. magicpin is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope magicpin will keep up the work and continue to help more customers with their concerns even better 🤝
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magicpin reviews & complaints page 5

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P
Parth Jhanwar
from Delhi, Delhi
Jul 1, 2022
Resolved
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Resolved

I ordered 2 Parachute advanced jasmine hair oil. I received both. But one of the bottle was damaged. I complaint against the issue but they are not responding.
Order ID #39662178
They are not refunding my amount.
Jul 1, 2022
Complaint marked as Resolved 
Refunded my money.
magicpin customer support has been notified about the posted complaint.
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    L
    Loveleen dogra
    from Delhi, Delhi
    Jun 30, 2022
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    Address: New Delhi, Delhi

    I'm order food from magicpin app wow momos Karol bagh outlet. My two order 29-06-22 and 30-06-22 both order are not received by me after pay online the delivery boy are not reach giving address and not giving me my refund.My one is show on the way and my second order is cancelled by outlet.i am very disappointed and I am not using this application again
    +1 photos
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      V
      vikash.edude
      from Ghaziabad, Uttar Pradesh
      Jun 27, 2022
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      I have issue in one order:
      1. Item is missing - pizza mania with coke
      2. Paneer and onion pizza - send me corn pizza that is also have huge salt and less corn
      3. Tomato and corn pizza- send me corn pizza that is also have huge salt and less corn
      4. Late delivery
      5. I made call to resturant person after listening query they blocked me on call.
      6. After 6hrs customer support told me that i am lying
      magicpin customer support has been notified about the posted complaint.
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        P
        PiushA Jain
        Jun 5, 2022
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        I gave food order in magic pin, in online it’s showing delivered, but I haven’t received my order .! Pls take action against delivery person
        I have mailed you to magic pin but no response yet as me and my younger sister were very hungry but no response from the magic pin team yet
        I want my order to be delivered soon are I want my amount back at the earliest
        magicpin customer support has been notified about the posted complaint.
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          S
          Sudhanshu999
          from Kolkata, West Bengal
          Jun 4, 2022
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          Address: Kolkata

          I ordered a chicken biryani but the rider marked it as delivered without delivering and now magicpin is also not responding.
          +3 photos
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            S
            shreeya9293
            from Deulgaon Raja, Maharashtra
            Jun 2, 2022
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            Hi Team,

            I havent been able to delete my magicpin images on Google. I tried changing the privacy settings but this doesnt work. Could you help deleting all magicpin images associated with account- Shreeyanka Kumthekar
            magicpin customer support has been notified about the posted complaint.
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              A
              aman1520
              from delhi, Delhi
              May 27, 2022
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              I ordered from magicpin and i paid 656rs to magic through my bank account and they cancelled my order not delivered to me and even not refunded my amount. this is such a fraud company magicpin. and even i talked to the rider and he told me that he haven't picked my order because the order has been cancelled by magicpin and magicpin replied to my email that your order has been cancelled due to rider was unable to find your location. i mean are you serious such a fraud company magicpin is. my order id is #37478691
              magicpin customer support has been notified about the posted complaint.
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                A
                aman1520
                from delhi, Delhi
                May 27, 2022
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                Today i just ordered from magicpin and i paid 656rs to magic through my bank account and they cancelled my order not delivered to me and even not refunded my amount. this is such a fraud company magicpin. and even i talked to the rider and he told me that he haven't picked my order because the order has been cancelled by magicpin and magicpin replied to my email that your order has been cancelled due to rider was unable to find your location. i mean are you serious such a fraud company magicpin is. my order id is #37478691
                magicpin customer support has been notified about the posted complaint.
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                  P
                  Pratham7890
                  May 26, 2022
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                  I order momo of 948 rs i paid the money money got deducted from my account but no refund has been received till now
                  magicpin customer support has been notified about the posted complaint.
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                    P
                    Prashant Charles
                    May 25, 2022
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                    Please remove my photo from google, not able to login by using OTP and change the status to privacy
                    magicpin customer support has been notified about the posted complaint.
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                      A
                      avi632
                      from Bengaluru, Karnataka
                      May 15, 2022
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                      Address: New BEL road, Bangalore, Bangalore, Karnataka

                      I have paid wrongly through magic pin to another store of Glensbake house, at New BEL road, but we had some pastries at whitefield branch, I have paid the bill amount of 446 through magicpin for new BEL road branch, but in whitefield they again charged us 500rs.

                      When we called New BEL road's branch for refund, they didnt respond and ignore my complaint
                      magicpin customer support has been notified about the posted complaint.
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                        S
                        Sanskriti Grover
                        May 14, 2022
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                        Address: 16/22 First Floor Front Side, Subhash Nagar New Delhi

                        I ordered chilli chicken on magic pin but i received the eaten box with vegetables only without chicken and without hard copy bill . On complaining to restraurant and rider they were very abusive and abused me a lot
                        On filing complaint to magic pin they are doing nothing not even. Replying properly jusy offering a 50 percent discount coupom
                        +1 photos
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                          W
                          Wakeel Sallu
                          May 9, 2022
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                          Mere card se pese deduct ho gaye magar order nhi mila plzz call me
                          +1 photos
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                            G
                            GautamP1531
                            from Pune, Maharashtra
                            May 7, 2022
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                            The voucher I bought for ₹460/- Of PVR, I am not able to redeem it as it says it has already redeemed
                            magicpin customer support has been notified about the posted complaint.
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                              G
                              Gajawada
                              May 3, 2022
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                              We have oredered drum sticks via magic pin and our order got cancelled and didn't received my refund
                              Order ID:35803538
                              magicpin customer support has been notified about the posted complaint.
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                                T
                                Taher Ali Patrawala
                                Apr 27, 2022
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                                I ordered some food on magicpin but the delivery boy couldn't find the address so he cancelled the order and my money is also not refunded. Please look into this matter.
                                magicpin customer support has been notified about the posted complaint.
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                                  A
                                  [email protected]
                                  Apr 13, 2022
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                                  My photos are posted on Google search by magicpin and I want to delete it
                                  https://magicpin.in/users/7195c3/
                                  magicpin customer support has been notified about the posted complaint.
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                                    S
                                    Shinu123
                                    from Mumbai, Maharashtra
                                    Apr 10, 2022
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                                    I ordered yesterday from magicpin and the order was undelivered. I complaint. multiple times but they were unable to provide me resolution and also these frauds are not giving my money back order I'd no= #33912505
                                    magicpin customer support has been notified about the posted complaint.
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                                    Still no help with this complain this fraud magicpin just know how to loot customers
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                                      A
                                      AmitKum64692800
                                      Apr 5, 2022
                                      Resolved
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                                      Resolved

                                      Address: Shop No. 2/3/4 Choudhary Market, Near 76 Metro Station, Barola, Baraula, Noida

                                      Order ID: #33584427
                                      my amount was deduct but did not received any order.
                                      Apr 5, 2022
                                      Complaint marked as Resolved 
                                      nobody contact me
                                      magicpin customer support has been notified about the posted complaint.
                                      Apr 05, 2022
                                      Updated by AmitKum64692800                                       nobody contact me.
                                      and my amount is not refund till now.

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                                        S
                                        Subbudu
                                        Apr 2, 2022
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                                        I have ordered Paneer Biryani from UBQ Barbeque Nation thought MagicPin App
                                        Order I'd : 33380980
                                        Date :[protected]
                                        Invoice No : 33380980

                                        I have ordered Veg Paneer Tikka Biryani but received Non-Veg Chicken Biryani and after connecting to MagicPin support chat they have asked for valid image of the dish received and i have shared the same... After a long hold of 1 hrs near by they are telling the image shared are[protected]. Even after telling then that it's not old images they are not interested I have recorded a video o[censored]npacking they are not interested

                                        Uploading here to get help
                                        +7 photos
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