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magicpin Complaints & Reviews

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Updated: Oct 30, 2025
Complaints 328
Resolved
37
Unresolved
291
So far, so good. magicpin is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope magicpin will keep up the work and continue to help more customers with their concerns even better 🤝
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magicpin reviews & complaints page 7

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V
Vijay kalkura
from Udupi, Karnataka
Jan 30, 2022
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My photos from magic pin account are available in public. I have not given any consent for sharing. I have complained in their site to make my account as private and not to share images to the public, but it is of no use.
Please help in this regard.
Magic pin account details - vijay kalkura
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    D
    Dovi
    from Delhi, Delhi
    Jan 27, 2022
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    I order a meal from magic pin, and order take 45minutes ...suddenly they canceled my order, and rider couldn't contact you cause number.not reachable, than I called the rider and asked him to go and pic my order thru the restaurant, and I also called in restaurant they agree to ready my order again but rider refuse to take order, he said company canceled your order you complained in the magic pin, and in the app there is no option about the complaining.what to do ???
    I want my money or send my order
    +1 photos
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      S
      Smita Nanekar
      Jan 21, 2022
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      I want my refund as I have cancelled my order on Magicpin. There is no support system of magicpin and I don't have any option to call them for my queries. They are not providing their phone no. on help and support. It is an issue. My order will be refunded or not I am not able to know.
      magicpin customer support has been notified about the posted complaint.
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        A
        Anku Saini
        Jan 20, 2022
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        I will cancel my order but amount can’t refund
        +1 photos
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          K
          Kunal Morje
          Jan 16, 2022
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          Ordered from magicpin on 31 December 2021 from restaurant (oh! Its fishy)which accept magicpin pay.when I proceed further for payment money was deducted from my google pay account and order didn't placed on magicpin .
          I complained about this on magic pin.they say money will be transferred within 5-7 days .
          after this I complained on google pay that "payment is initiated by merchant but didn't received" they asked me to contact Magicpin regards to the issue.

          Even after contacting multiple times to magicpin the response was quite same
          As far I didn't received any money from magic
          pin.
          Amount is 273 rs
          Refund reference id: 20211231111212800110168122285055896
          Refunded to issuing service: upi_collect
          +1 photos
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            B
            Bagya_moorthy
            Jan 1, 2022
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            Address: Wow mom Porur chennai, Erode, Tamil Nadu

            I have ordered fried and chocolate momo but received fried rice and chocolate momo
            magicpin customer support has been notified about the posted complaint.
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              S
              sumit143143
              from Ahmedabad, Gujarat
              Dec 31, 2021
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              I order from.magicpin but order delivered too late all most 1hr, package was Torn, food was Very tasteless.
              Even order item was Missing ..

              Very bad experience.
              Waste of Time and Money.
              Want refund.
              Check image in attachement in with order details.
              +1 photos
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                S
                Sayan61717
                Dec 31, 2021
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                Resolved

                I order in Magicpin app But Payment failed but PaytmUPI Show Payment successful So Money debited in my Bank Account.
                Please refund my money
                +1 photos
                Dec 31, 2021
                Complaint marked as Resolved 
                Thanks Magicpin 🙂🙂
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                  S
                  Shilpi Guha Roy
                  Dec 16, 2021
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                  I visited kabuliwala and paid using magicpay but the order wasn't received but it was debited from my bank account. It showed successful too. I to reduce harassment again ordered using magicpin self pickup. I have lost rs 141. Please see into this.
                  magicpin customer support has been notified about the posted complaint.
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                    P
                    PranavShah1972
                    Dec 8, 2021
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                    Voucher not used.. payment done but code not used.
                    magicpin customer support has been notified about the posted complaint.
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                      N
                      nibedita@001
                      from kolkata, West Bengal
                      Dec 6, 2021
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                      Address: https://magicpin.in/

                      I have ordered a butterscotch crunch cake(690gm) from Café Coffee Day via magicpin website. My order id is 16766057 and I paid 57.67 rupees through Paytm. But suddenly they cancelled the order and also refused to gave us the refund the amount. Please help me with this problem and find the attachment with it.
                      +3 photos
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                        2
                        20BCB013 Mohit bhadula
                        Dec 5, 2021
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                        Address: 4/59 Aliganj bk Dutt colony Lodhi road

                        My payment got dedected but order not delivered yet and also it is showing that order is delivered but I haven't got my order .
                        +1 photos
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                          R
                          Rishubatra2001
                          from Ghaziabad, Uttar Pradesh
                          Dec 3, 2021
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                          Address: 101/2Ff Jaipuria enclave kaushambi gzb
                          Website: Magicpin

                          I have ordered my food from magic pin but they are not showing transaction id in my app but i have already done a payment and am still waiting from last 3 hours for food in a hope that food will come to my home is am fool or what
                          +1 photos
                          magicpin customer support has been notified about the posted complaint.
                          Dec 03, 2021
                          Updated by Rishubatra2001                           I have ordered my food from magicpin but they are not showing in my app transaction and i have already paid for it

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                          My money was deducted but not received any order. Please refund the money asap.
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                            1
                            18D4221 PRANADEEP
                            Dec 3, 2021
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                            Address: Hastinapuram,Road no 4,R:2,Hyderabad,500070

                            Amount Payment through rupay card the take long time i just go back what happen I suddenly notified the amount debited I can’t see order placed all look like same i want my money back please🙏
                            +1 photos
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                              N
                              Nishkarsh Tyagi
                              Nov 19, 2021
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                              ..
                              magicpin customer support has been notified about the posted complaint.
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                                N
                                Nishkarsh Tyagi
                                Nov 19, 2021
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                                I order some food from this ### app and they cancelled my order without informing and did not refunded my money back..
                                I advice you all to please not order from this app they also don't provide any CUSTOMER care services
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                                  J
                                  Jyotika Rawat
                                  Nov 19, 2021
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                                  Address: 74A garhi east of kailah

                                  Money deducted from my account but order not done
                                  magicpin customer support has been notified about the posted complaint.
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                                    D
                                    Deep Sana
                                    Nov 19, 2021
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                                    I paid Magicpin app through my DBS Bank payment, my payment was successful but Magicpin shows my payment was failed. Money has been debited from my bank account but Magicpin didn't complete my order.
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                                      V
                                      Viren Dhamania
                                      Nov 16, 2021
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                                      Address: D-24, Jain Nagar Extn., Karala, Delhi - 110081

                                      Please help to to connect my magicpin id
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                                        N
                                        Neerav Poothia
                                        Nov 10, 2021
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                                        Address: Flat S2, Plot 290

                                        I do payment of Rs 296 for home delivery of food from Delhi Walo Ki Mashoor Rasoi. After paying I got CODE which I can not show to merchant physically because I want home delivery. Merchant deny to give home delivery with out showing code. I ask him to show the code over whatsapp but he denied.
                                        Now deduct money I want to refund from magicpin team.
                                        Also your given customer care number is not correct.
                                        +1 photos
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