Submit a Complaint
Claimed

magicpin Complaints & Reviews

magicpin.in
1
Updated: Oct 30, 2025
Complaints 328
Resolved
37
Unresolved
291
So far, so good. magicpin is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope magicpin will keep up the work and continue to help more customers with their concerns even better 🀝
Complaints
Contacts

File a complaint to magicpin

Having problems with magicpin?

File a complaint and get it resolved by magicpin customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Other
magicpin

magicpin reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sohang sohang
from Delhi, Delhi
Nov 1, 2021
Report
Copy

I have ordered something from magicpin but I dont know what happened from their delivery partner side, Magicpin just cancelled my order and they didn't refund my money and coupon.
Pls provide me my refund πŸ™πŸ™πŸ™πŸ™πŸ™
+1 photos
magicpin customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nitin224
    from Delhi, Delhi
    Oct 26, 2021
    Report
    Copy

    Hi Team,

    I have ordered through magicpin on 25th Oct and paid online. Magicpin cancelled my order automatically and didn't refunded my money.
    Despite chasing them through email/tweet, no one is responding.
    Please help to get my refund from magicpin.
    magicpin customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saurav12312
      Oct 20, 2021
      Report
      Copy

      Address: Chandigarh

      I paid Rupees 58.9 on magic pin app to mcdonald's but the restaurant didn't receive the amount hence the order not placed but my money is Debited. Transaction ID[protected]
      magicpin customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aarti Singh Thakur
        Oct 15, 2021
        Report
        Copy

        Address: House No. 741, Near Chandra sweets, ashoka garden

        Mainey order kiya tha McDonald's sey chicken burger and cold coffee ..toh chicken burger toh chicken burger Nhi tha Vo basa old aalu tikki burger tha or cold coffee v Nhi aai... I just want my new fresh food... Otherwise paisey wapas Karo
        magicpin customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          O
          omkar chaudhary
          Oct 7, 2021
          Report
          Copy

          I place prder at dominos through magicpin aap and paid the bill before 2 hr ago but still my order is not deliver
          +1 photos
          magicpin customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            theertha colr
            from Belgaum, Karnataka
            Sep 24, 2021
            Report
            Copy

            I have purchased the voucher of makemytrip from magicpin and magicpin have cancelled the voucher and issued the flipkart voucher without my concern and now I see flipkart voucher is not working and I'm messaging everyone all customer care still I dint get solution for this. This is magicpin team responsibility to get this sorted...
            But I see there is no response following up with customer care from 2months, and also I have found out this voucher is been issued in magicpin employee mail id and already the voucher money has been added to wallet.
            magicpin customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Planet9
              Sep 23, 2021
              Report
              Copy

              A merchant associated with Magicpin delivered worst quality of food. Even after reporting this and sharing the proofs with Magicpin they haven't resolved the issue.
              It is the second event in row but no improvements have been made but Magicpin
              magicpin customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Swap_nil
                Sep 22, 2021
                Report
                Copy

                All the pictures that I had posted on magicpin are openly visible in google images. I did not give any consent for that. my posts were supposed to be private and visible only to me. I am unable to hide or delete the posts now and there is no option to delete the account as well.
                magicpin customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sandhu navpreet
                  Aug 29, 2021
                  Report
                  Copy

                  Address: Plot 379/380 Near IFFCO Chowk Metro Station, Sector 29, Gurugram, Haryana 122001

                  On Aug 29 order was place with order Id 7886756 via magicpin application and payment of INR 104 was diducted from account but nither the food got deliver not the amount refunded. What kind of service are you doing. Is this the way are you fooling people and looting us for your own pocket filling?
                  +1 photos
                  magicpin customer support has been notified about the posted complaint.
                  Aug 31, 2021
                  Updated by Sandhu navpreet                   My money refund request has been approved and I got my money refund.Thanks for your supporting.
                  Helpful
                  4 other people found this review helpful
                  4 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    RJK Lodhi
                    Aug 10, 2021
                    Report
                    Copy

                    Dear sir/madam

                    I have bought amazon prime coupon from magicpin money was successfully paid but i haven't received coupon.
                    +1 photos
                    magicpin customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nikunj Chheda Chheda
                      Aug 2, 2021
                      Report
                      Copy

                      The Number Displayed On Magic Pin'S Website For Dmart Mulund West Is Owned By Me And I Have No Association With The Dmart.

                      I am Continuously Receiving Calls From Customer Asking Me Whether The Number Belongs To Dmart Mulund.

                      I Have Lodged A Complain With Dmart Mulund Earlier However No Resolution Is Provided From Their End Too.

                      Kindly Look Into The Matter As I Am Facing A Lot Of Problem.
                      magicpin customer support has been notified about the posted complaint.
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        1
                        1994bonnie
                        Aug 1, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        On Aug 1st order was place with order Id 7305928 via magicpin application and payment of INR 944 was diducted from accoun but nither the food got deliver nor the amount refunded. What kind of service are you doing. Is this the way are you fooling people and looting us for your own pocket filling?
                        +1 photos
                        Aug 2, 2021
                        Complaint marked as Resolved 
                        Money got refunded, thank you for supporting
                        magicpin customer support has been notified about the posted complaint.
                        View replies
                        I got my money refund, request you to consider the above request is resolved. Thank you for supporting
                        Reply
                        Helpful
                        9 other people found this review helpful
                        9 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Supp9
                          Jul 31, 2021
                          Report
                          Copy

                          No refund received

                          I ordered a dish and failed to pick up a call from the delivery person, they are not even refunding the food charge neither did they send the food again! Atleast minus the service charge and send back the amount. This isn't fair....
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy
                          A
                          Anshum sarraf
                          Jul 27, 2021
                          Report
                          Copy

                          Address: Belthra road ballia uttar pradesh
                          Website: www.magicpin.in

                          The payment has been debited from my card and I waited for 24 hours but didn’t the cashback or the voucher code kindly loom into it and take action against it
                          magicpin customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sundon
                            Jul 24, 2021
                            Report
                            Copy

                            Dt: 22 July 2021
                            Ph.No: [protected]

                            I tried to place an order in magicpin and did the payment which was not successful. The amount got debited from my account. I've waited for 24hrs but didn't get any message of refund.
                            I am sharing the transaction details.

                            Transaction ID: TXN[protected]
                            Customer ref.ID:[protected]
                            magicpin customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shweta Mulgaonkar
                              Jul 10, 2021
                              Oct 9, 2023
                              This thread was updated on Oct 9, 2023
                              Report
                              Copy

                              Cancellation of order

                              Address: c 2 1st floor room.no 22 satyavijay society, jangal mangal rd bhandup west

                              The delivery partner cancelled the order by himself and also was talking too rudely. Called the customer care were of no use. Nor the money is refunded neither we got the food. Please work on this ASAP before we had to raise this to consumer court. My dad works for government won't take time to shut you off....
                              Helpful
                              38 other people found this review helpful
                              38 found this helpful
                              3 Comments
                              Report
                              Copy
                              S
                              soonu sun
                              Jul 3, 2021
                              Report
                              Copy

                              Refund my money

                              Address: Uttam nager
                              Website: Magic pin

                              Dear Sir / Madam,

                              I have ordered from Donut bakery Cafe but Vender cancelled my order and I get message from bank that money deducted from my account. nor I didn't get the money refunded. Please check the shop owner he said, he has money in his wallet. Magic pin is denying to send it back to us. Please get us our money refunded as soon as possible....
                              +1 photos
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy
                              S
                              svatijindal
                              Jul 2, 2021
                              Report
                              Copy

                              Fraud UPI transaction report - against DIWAKAR PANDEY-9617939649

                              Address: His location fluctuates

                              Srishit Ordered from Discovery wines on number DIWAKAR PANDEY-[protected]. He asked to transfer Rs. 790.

                              Srishit gpay wasnt working so shed asked me to pay. Below are transaction details and screenshot attached-
                              HDFC Bank Rs 790.00 debited from a/c 8991 on 29-06-21 to VPA [protected]paytm(UPI Ref No[protected].

                              Then, DIWAKAR PANDEY called back multiple times to create pressure that bill cant be generated,...
                              +9 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              A
                              anayashah23i
                              Jun 25, 2021
                              Report
                              Copy

                              The company of magicpin, has made me picture of the account made there visible to everybody on the social platform of google which i have not given my consent to ... kindly fix this problem and get my picture out of googel
                              magicpin customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Madhura Rajput
                                Jun 20, 2021
                                Report
                                Copy

                                Address: Kothrud
                                Website: Magicpin

                                Hi, i bought a bigbasket voucher on 9 june 2021 of Rs. 2595having code [protected] thru magicpin. Payment for the voucher is done thru google pay of Rs. 2465.25. When i tried to redeem it, it gave error and when i checked in magicpin it shows that the voucher has been used.
                                I contacted woohoo helpline mentioned on voucher they said i need to send an email. Then i emailed to them about the issue on 10 June 2021 they replied to me on 14 june 2021 to contact magicpin or bigbasket. Meanwhile i spoke to bigbasket guys they said no voucher is used and my wallet has negative balane. And when i contacted magicpin they said me the same thing which i mentioned in my complaint, which was that the voucher is already used. And asked me to contact to woohoo. nobody is really solving this problem and i am not even getting my money back. Contact me at [protected] and email at [protected]@yahoo.com
                                +3 photos
                                magicpin customer support has been notified about the posted complaint.
                                View replies
                                When will get resolution for my complaint. Please give my money back or issue me valid voucher
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Related businesses

                                  IRB Infrastructure
                                  1.3
                                  (846)
                                  MESCOM
                                  1
                                  (320)
                                  NDPL
                                  2.3
                                  (305)