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magicpin Complaints & Reviews

magicpin.in
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Updated: Jun 14, 2026
Complaints 336
Resolved
39
Unresolved
297
So far, so good. magicpin is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope magicpin will keep up the work and continue to help more customers with their concerns even better 🤝
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magicpin reviews & complaints page 8

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S
Smita Nanekar
Jan 21, 2022
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I want my refund as I have cancelled my order on Magicpin. There is no support system of magicpin and I don't have any option to call them for my queries. They are not providing their phone no. on help and support. It is an issue. My order will be refunded or not I am not able to know.
magicpin customer support has been notified about the posted complaint.
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    A
    Anku Saini
    Jan 20, 2022
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    I will cancel my order but amount can’t refund
    magicpin customer support has been notified about the posted complaint.
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      K
      Kunal Morje
      Jan 16, 2022
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      Ordered from magicpin on 31 December 2021 from restaurant (oh! Its fishy)which accept magicpin pay.when I proceed further for payment money was deducted from my google pay account and order didn't placed on magicpin .
      I complained about this on magic pin.they say money will be transferred within 5-7 days .
      after this I complained on google pay that "payment is initiated by merchant but didn't received" they asked me to contact Magicpin regards to the issue.

      Even after contacting multiple times to magicpin the response was quite same
      As far I didn't received any money from magic
      pin.
      Amount is 273 rs
      Refund reference id: 20211231111212800110168122285055896
      Refunded to issuing service: upi_collect
      magicpin customer support has been notified about the posted complaint.
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        B
        Bagya_moorthy
        Jan 1, 2022
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        Address: Wow mom Porur chennai, Erode, Tamil Nadu

        I have ordered fried and chocolate momo but received fried rice and chocolate momo
        magicpin customer support has been notified about the posted complaint.
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          S
          sumit143143
          from Ahmedabad, Gujarat
          Dec 31, 2021
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          I order from.magicpin but order delivered too late all most 1hr, package was Torn, food was Very tasteless.
          Even order item was Missing ..

          Very bad experience.
          Waste of Time and Money.
          Want refund.
          Check image in attachement in with order details.
          magicpin customer support has been notified about the posted complaint.
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            S
            Sayan61717
            Dec 31, 2021
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            Resolved

            I order in Magicpin app But Payment failed but PaytmUPI Show Payment successful So Money debited in my Bank Account.
            Please refund my money
            Dec 31, 2021
            Complaint marked as Resolved 
            Thanks Magicpin 🙂🙂
            magicpin customer support has been notified about the posted complaint.
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              S
              Shilpi Guha Roy
              Dec 16, 2021
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              I visited kabuliwala and paid using magicpay but the order wasn't received but it was debited from my bank account. It showed successful too. I to reduce harassment again ordered using magicpin self pickup. I have lost rs 141. Please see into this.
              magicpin customer support has been notified about the posted complaint.
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                P
                PranavShah1972
                Dec 8, 2021
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                Voucher not used.. payment done but code not used.
                magicpin customer support has been notified about the posted complaint.
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                  N
                  nibedita@001
                  from kolkata, West Bengal
                  Dec 6, 2021
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                  Address: https://magicpin.in/

                  I have ordered a butterscotch crunch cake(690gm) from Café Coffee Day via magicpin website. My order id is 16766057 and I paid 57.67 rupees through Paytm. But suddenly they cancelled the order and also refused to gave us the refund the amount. Please help me with this problem and find the attachment with it.
                  magicpin customer support has been notified about the posted complaint.
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                    2
                    20BCB013 Mohit bhadula
                    Dec 5, 2021
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                    Address: 4/59 Aliganj bk Dutt colony Lodhi road

                    My payment got dedected but order not delivered yet and also it is showing that order is delivered but I haven't got my order .
                    magicpin customer support has been notified about the posted complaint.
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                      R
                      Rishubatra2001
                      from Ghaziabad, Uttar Pradesh
                      Dec 3, 2021
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                      Address: 101/2Ff Jaipuria enclave kaushambi gzb
                      Website: Magicpin

                      I have ordered my food from magic pin but they are not showing transaction id in my app but i have already done a payment and am still waiting from last 3 hours for food in a hope that food will come to my home is am fool or what
                      magicpin customer support has been notified about the posted complaint.
                      Dec 03, 2021
                      Updated by Rishubatra2001                       I have ordered my food from magicpin but they are not showing in my app transaction and i have already paid for it

                      View replies
                      My money was deducted but not received any order. Please refund the money asap.
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                        1
                        18D4221 PRANADEEP
                        Dec 3, 2021
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                        Address: Hastinapuram,Road no 4,R:2,Hyderabad,500070

                        Amount Payment through rupay card the take long time i just go back what happen I suddenly notified the amount debited I can’t see order placed all look like same i want my money back please🙏
                        magicpin customer support has been notified about the posted complaint.
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                          N
                          Nishkarsh Tyagi
                          Nov 19, 2021
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                          ..
                          magicpin customer support has been notified about the posted complaint.
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                            N
                            Nishkarsh Tyagi
                            Nov 19, 2021
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                            I order some food from this ### app and they cancelled my order without informing and did not refunded my money back..
                            I advice you all to please not order from this app they also don't provide any CUSTOMER care services
                            magicpin customer support has been notified about the posted complaint.
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                              J
                              Jyotika Rawat
                              Nov 19, 2021
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                              Address: 74A garhi east of kailah

                              Money deducted from my account but order not done
                              magicpin customer support has been notified about the posted complaint.
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                                D
                                Deep Sana
                                Nov 19, 2021
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                                I paid Magicpin app through my DBS Bank payment, my payment was successful but Magicpin shows my payment was failed. Money has been debited from my bank account but Magicpin didn't complete my order.
                                magicpin customer support has been notified about the posted complaint.
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                                  V
                                  Viren Dhamania
                                  Nov 16, 2021
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                                  Address: D-24, Jain Nagar Extn., Karala, Delhi - 110081

                                  Please help to to connect my magicpin id
                                  magicpin customer support has been notified about the posted complaint.
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                                    N
                                    Neerav Poothia
                                    Nov 10, 2021
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                                    Address: Flat S2, Plot 290

                                    I do payment of Rs 296 for home delivery of food from Delhi Walo Ki Mashoor Rasoi. After paying I got CODE which I can not show to merchant physically because I want home delivery. Merchant deny to give home delivery with out showing code. I ask him to show the code over whatsapp but he denied.
                                    Now deduct money I want to refund from magicpin team.
                                    Also your given customer care number is not correct.
                                    magicpin customer support has been notified about the posted complaint.
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                                      S
                                      sohang sohang
                                      from Delhi, Delhi
                                      Nov 1, 2021
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                                      I have ordered something from magicpin but I dont know what happened from their delivery partner side, Magicpin just cancelled my order and they didn't refund my money and coupon.
                                      Pls provide me my refund 🙏🙏🙏🙏🙏
                                      magicpin customer support has been notified about the posted complaint.
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                                        N
                                        Nitin224
                                        from Delhi, Delhi
                                        Oct 26, 2021
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                                        Hi Team,

                                        I have ordered through magicpin on 25th Oct and paid online. Magicpin cancelled my order automatically and didn't refunded my money.
                                        Despite chasing them through email/tweet, no one is responding.
                                        Please help to get my refund from magicpin.
                                        magicpin customer support has been notified about the posted complaint.
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