Magicpin — Received wrong food item

Date : 02nd july 2022
order I'd : 39752454
description: i ordered chicken biryani executive pack which serves 2 people along with raita, bread halwa, brinjal, water bottle, toothpick and more but I received a small box (which is not biriyani) from the delivery person. totally disappointed. i waited with my family for a long time to receive the order but I received wrong item. i informed to the delivery person that this is wrong order. he took magicpin representative on call. that representative informed me to raise complaint on magic pin portal and said that they will refund. i raised a complaint on 2nd july in magicpin app but still my issue is not resolved.
desirable solution: need refund.