Magicpin — Rider took extra amount but payment was already done via online

Hi,
My name is Pooja Singh.
I placed an order on Magic Pin on 12th Feb 2022 and the payment was done.
When the rider came with the order amount Rs 241 but when my family member took the order the rider told to pay for order as it was on COD basis so my family member gave him a note of Rs 500 but the rider told he dont have the change and will bring change by deliverying a order in nearby house.
later on he just fled with Rs 500 and never reverted back.
Tried to call him several time but didnt picked up the call.
Sometimes his phone was busy also but till date he didnt picked up the call.
When complained in Magic pin they just refunded the order amount i.e Rs 214 and give giving some voucher of Rs 200 aplicable for one week,
i am not ok with this as no proper action is being taken i want atleast the full amount to be refunded of Rs 500 and some action to be take against the rider.