Magicpin — They says refund is initiated but I didn't received

I ordered from magicpin on 7 December from restaurant (bukkad junction)which accept magicpin pay.when I proceed further for payment money was deducted from my paytm account and order didn't placed on magicpin .
I complained about this on magic pin.they say money will be transferred within 5-7 days .
after this I complained on paytm that "payment is initiated by merchant but didn't received" they asked me to contact Magicpin regards to the issue.

Even after contacting multiple times to magicpin the response was quite same
As far I didn't received any money from magic
pin.
Amount is 958.20 rs
Refund reference id: 8zRRaAvIdV57GO_51610245fcdff3621bd2_1
Refunded to issuing service: freechargeUPI
+4 photos
Was this information helpful?
No (2)
Yes (18)
magicpin customer support has been notified about the posted complaint.
Dec 19, 2020
Updated by Suyash tambe
Issue resolved
 
3 Comments

Comments

I paid from magicpin on 10th December at restaurant (Hotel khusboo)which accept magicpin pay.when I proceed further for payment money was deducted from my bank account and it didn't get successful.
I complained about this on magic pin.they say money will be transferred within 5-7 days .

Even after contacting multiple times to magicpin the response was quite same
As far I didn't received any money from magic
pin.
Amount is 935. rs

I paid from magicpin on 1st august 2021 but didnt get my order the rider's phone was switcherd off ... we tried calling him multiple times and magic pin told me to cancel my order after 11 .
When will I get my refund and and its lockdown here and me and my family couldn't have the dinner bcoz of it .
I ordered from magicpin on 31 December 2021 from restaurant (oh! Its fishy)which accept magicpin pay.when I proceed further for payment money was deducted from my google pay account and order didn't placed on magicpin .
I complained about this on magic pin.they say money will be transferred within 5-7 days .
after this I complained on google pay that "payment is initiated by merchant but didn't received" they asked me to contact Magicpin regards to the issue.

Even after contacting multiple times to magicpin the response was quite same
As far I didn't received any money from magic
pin.
Amount is 273 rs
Refund reference id: 20211231111212800110168122285055896
Refunded to issuing service: upi_collect

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    magicpin
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    314
    Pending
    0
    Resolved
    37
    magicpin Phone
    +91 12 4401 0021
    magicpin Address
    Plot - 379 & 380, Sector - 29, Gurugram, Haryana, India - 122001
    View all magicpin contact information