Magicpin — transaction success from phonepe but it shows dropped in magicpin

Address:

560016

From last two days i'm sending mails regarding my transaction which was successful from Phone PE. But, i haven't received the amazon voucher yet. I reached phone PE they told form their side no issue, transaction was successful, problem with magic pic only. You guys are not responding for my mails, so pathetic service from your end, not expected from your side. Please try to reach me as soon as possible.