Mahanagar Gas — BILL payment issue !!!!!!!!!

Address:

Thane, Maharashtra

I the undersigned have complaint for MGL, I am user of MGL PNG Gas service since many years, it has been observed Excessive and Over Billing. Bills have started coming Rs.2000+ which is alarming. When we were LPG user, 1 Cylinder used to serve for 1.5 months Issue needs to be addressed by MGL on priority, checking the Meter etc, to set right the over billing issue. Since October my bill are generated Rs .2000 /- we have take concern thing to near by office in thane Louiswadi, no co operation they suggested to check if leakage is there till march have paid more than Rs 10K . Pathecatic Service Now one more issue i have paid bill in march amounting Rs.2373 /- on date of 19th March 2014, MGL had sent bill with outstanding of previous bill the amount which i have mentioned above, to concern the same i have mailed to [protected]@mahanagargas.com .Request No 1859734, i have asked concern to consult, as i have provided bank statement copy [ payment success] on 8th May 2014, revert is below [ Dear Sir / Madam, This is an acknowledgment to the concern raised by your good self regarding online payment made against PNG bill for the month of February 2014. We have received your details of payment as mentioned in your e-mail, subject to verification. The content of your e-mail has been forwarded to the Dept. concerned & on receipt of feedback; the same shall be conveyed to your good self. Till such time we shall appreciate your continual support. We regret the inconvenience caused to you in the entire matter. Assuring you of our best services at all times. Your unique docket / complaint number is 1861460 against your Business Partner (BP) number for Piped Natural Gas (PNG) connection [protected]. In case of confirmation, please find bill payment done to MGL [ MICI[protected] ] on 19th March 2014 and attach payment details Hope this will satisfy MGL Requirement, hopeless work going in this MGL system Want apploize mail from MGL stating that Bill is paid, we have sent wrong bill or stop partner payment authority to Bill Desk Regards Hitesh Sonavane [protected]