Mahanagar Gas — Higher side bill for last three months

Address:

Panvel-Navi Mumbai

CA NO[protected]Bill Group -NM080701

From the month of march, 2021 we are receiving higher bill and my house owner has also made complaint to customer care, but no use. We have received three bills from March, 21, May, 21 & July, 21. Gas connection was given on 18th March, 2020 from that date 1st bill was received on Sept., 2020 due to lockdown it was delay of Rs.808/-, Bill paid- Rs.1487/- was paid through Amazon portal-Order Id:[protected].
2nd bill in the month of Nov., 20 of Rs.933/- ( bill was included last bill amount which was shown unpaid) which was paid through NEFT to SBI(provided details on bill )on 27.11.2020, but it was returned to our account on the same day .
3rd bill in the month of Jan, 2021 Rs.1063/- (bill was included last bill amount which was shown unpaid) was paid through Debit Card of SVC Bank Ltd. on 17.02.2021 of Rs.1063/- Ref No[protected].

4th bill in the month of March, 2021 received Rs.5020/- it was surprising after paying the bills received higher bill we told to our house owner regarding this, they also tried to contact customer care regarding higher amount bill. We tried ten times to pay the bill through NEFT it was returning to bank account.
Due to lockdown company representive was not visiting for meter reading, we were downloaded the app and from through that app we were downloading the meter reading surprisingly only two bills are showing meter reading on bill. Only last month June, 2021 there was a company representative for meter reading. Same was we had shared to company same day.

5th bill for the month of May, 2021 was Rs.6042/- higher side, The company recovery person Mr. Atul Khandagale on 05.07.2021 regarding pending bills, but he was unable to slow the problem, he tried to contact customer care also, but no response from customer care also. Poor service .
Today we received bill for the month of July, 2021 Rs.7647/-
We want to tell you that from 18th March, 2020 to June, 2021 meter reading image shows consumption 228. What should be the bill for this meter reading ?
We are attaching 6bills for your reference. Please see the all bills carefully there big mistakes on it.
Please send us the fresh bill so we can pay it on time. Your account details for NEFT
Waiting for the positive reply as earliest as.