Mahanagar Gas — Incorrect Bill issued without Meter Reading

Address:

Mira Road (East)

Hi Sirs

I would like to inform that my BP : [protected] and my CA :[protected]. My mother who had been residing in my flat had to go to Goa in October 2020 and my Flat was locked and the Gas was switched off while leaving.

I had been paying the bills which had been coming to my email as when have received the bill for Aug 21 dated 23.8.2021 with the bill amount of Rs.3321.00.

On Sunday 29th August, my mother came back and had been to your office in Mira Road near the Police chowkie with the screen shot of the meter reading. But they did not entertain her request for making the correction.

Kindly advise me what should I be doing as the person informed that we should be making the payment and then later they will try to see what to do.

Please advise how to have this issue resolved

Kindly advise what should