Billing is incorrect As mentioned below and attached bills
May-2020 bill payment is done. As mentioned billing is done till unit 36.
Meter No. : Date Reading Date Reading Units(SCM)
RAY[protected].02.2020 25 06.04.2020 (Estimated MR) 33 -- 7.50
RAY[protected].04.2020 33 30.04.2020 (Estimated MR) 36 -- 3.27
As mentioned above billing is done upto 36 units in the month of May-2020
Now in the bill of July-2020 bill is generated as attached and mention below, where from 25 units to 32 units are again charged.
Meter No. : Date Reading Date Reading Units(SCM)
RAY[protected].02.2020 25 06.04.[protected].89
RAY[protected].04.2020 28 23.06.[protected].11
As you can see above 7 Units are again charged in July-2020 however my meter reading is 34 which is less than the paid unit ( 36 units ) of May-2020.
This should be rectify ASAP. The customer care MNGL is not replying on email was sent on 14th July, Reminer on (18th, 20th, 22nd July also)
Please help for correction
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