Address: | chembur maitree park st stop, Mumbai City, Maharashtra, 400088 |
My father had booked (Reservation) ticket for two, from chembur matitri park to khed via bharna naka, journey date was 26th march 2019,
They both with my 3 year son, had waited from 9:00 pm to night 2:00 am,
St mahamandar timing was given to start the bus from borivali @9:00pm, it will reached at chembur around at 10:30 but no st is halted at chembur,
After 10:00 pm we all have started call to borivali st controller but nobody has answering call, even chembur controller not available at place.
We want our ticket amount return plus time that st mahamandar is wasted along with physical and mental harassment of public. That too was given as penalty according to law.
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But customer request to drop at Waghbil naka was denied.
Conductor agreed my request but driver is denying my request.
But boarding time was 4.15 pm at Nashik on 24 Mar 2019.
Demand for on service complaint book was also denied.