Maharashtra State Road Transport Corporation [Msrtc] — bus not arriving

Address:Mumbai City, Maharashtra, 400013

I had took a semi luxury bus to mahabaleshwar and kept my pickup point as dadar. Bus never arrived at my pickup point even after 1.5 hrs. When i called up the mumbai central station, they said that the bus has alrrady left. I dont know where the bus dissappeared in between. This is the second time it is happening to me with msrtc and this would be my last time as i have never experienced such a worst service in my entire life. Details of my tickets is published below.

Tk. No.33670748;fahim bin ba;mumbai centr-mahabaleshwa;14/06/18;sl;22:30;dadar east-mahabaleshat22:50;id-;f:1+h:0+c:0=t:1;s:14;rs343+conchg
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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