Maharashtra State Road Transport Corporation [Msrtc] — conductor denied to give concession to senior citizen having identity proof as election card

Address:	Thane, Maharashtra, 400604
Website:	www.consumercomplaints.in

Dear msrtc,
Incident at vandana bus depot, thane on 16.12.2017 (2:00 pm)
Complain against the conductor and senior staff at vandana bus depot, who denied to give concession on ticket booking from thane to pune for 2 senior citizens, having identity proof as election card.
They said concession is valid for the residents of maharastra only..., as the senior citizens (My parents) having election card (Made in yr 2011 when they were residing in some other state,) as identity proof.
Its is completely illogical..., election card is a valid identity proof, for your identity as indian citizen, age proof as well as your address proof. Its, nowhere written that msrtc will give concession on ticket bookings to the residents of maharastra only...???

In railway reservations also (Irctc) election card is valid proof, irrespective the person is resident of which state...

Pls educate your staff to beehive politely with senior citizens and make aware your staff regarding basic rule regulations

Thanks