Maharashtra State Road Transport Corporation [Msrtc] — Non confirmation of a Shivneri AC Bus ticket on 21/10/2021 on your MSRTC Mobile Reservation App

Address:

PUNE

JOURNEY DETAILS
Pune Rly Station to Borivali Nancy Colony via Shivaji Chowk Kalwa
Journey Date: 03/11/2021 06:30:00
Boarding Stop: Pune Rly Station (06:30)
Alighting Stop: Borivali Sukurwadi (10:10)
Seat No 15

I have paid a fare of Rs 505.00 by UPI and an amount of Rs. 507.38 has been debited to my bank account:
TRANSACTION DETAILS
UPI/[protected]/ MSRTC Mobile/tpsl gover
21/10/2021 12:55

PASSENGER DETAILS
Name of passenger: Suresh Chandra Agarwal
Mobile no [protected]
Age: 78 years
Gender: Male
Email id: [protected]@gmail.com

I have not received any information / confirmation.
Pl. confirm my ticket. Else pl refund amount.