Maharashtra State Road Transport Corporation [Msrtc] — Payment failed money deducted but not refund | |||
I tried booking a ticket from MSRTC app. 295 rs got deducted from my bank account, but ticket was not booked. Kindly provide me a refund. Please see attached screenshots for reference My transaction id - [protected] Was this information helpful? | |||
 4 Comments | |||
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Sorry to disturb you, have you received refund amount from msrtc??
Today I have tried four time for booking with amount of 275 rs but every time it redirected me to home page and ticket not booked.
Today I have tried four time for booking with amount of 275 rs but every time it redirected me to home page and ticket not booked.
Yesterday I was booking shivshahi from kalyan to tarakpur, at the payment gateway (upi - gpay), payment was done successfully of amount rs. 490, but it didn't redirect to app again. I haven't received any sms or email about my booking is failed or success, and now when i checked the bus seat is available again although my amout is debited. Atleast if booking fails send some kind of notification it makes us easy to know the status. I want my refund as the ticket booking shows failed, so I'm unable to request cancellation or refund. Kindly give me my refund asap.
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Yesterday I was booking shivshahi from kalyan to tarakpur for[protected]:30, at the payment gateway (upi - gpay), payment was done successfully of amount rs. 490, but it didn't redirect to app again. I haven't received any sms or email about my booking is failed or success, and now when i checked the bus seat is available again although my amount is debited. Atleast if booking fails send some kind of notification it makes us easy to know the status. There after i tried again 2 times but my bank showed insufficient balance, then i came to know the actual condition.
Now I want my refund as the ticket booking shows failed, so I'm unable to request cancellation or refund. Kindly give me my refund asap.
Amount :- rs. 490
UPI transaction id :[protected]
Bus service no.:- M007836/0
Voucher no. :- 1111767
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Now I want my refund as the ticket booking shows failed, so I'm unable to request cancellation or refund. Kindly give me my refund asap.
Amount :- rs. 490
UPI transaction id :[protected]
Bus service no.:- M007836/0
Voucher no. :- 1111767
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I have made online payment Rs 700/- via Gpay to book 2 tickets from swargate to boriwali on 13.05.2022 ..time 4.06 pm
Amount was debited from my bank and transfeed to msrtc's bank account..but i didn't received any tickets, ..i tried to call customer care but no any response..i sent a mail regarding this transaction but even after 24 hours there is no any response via mail or customer care..
So MSRTC resolve this problem as soon as possible and refund my 700/- Rs as soon as possible..i am attaching whole proofs with this conversation.