Maharashtra State Road Transport Corporation [Msrtc] — rules for luggage in the travel from msrtc

Dear sir / madam,
I had been charge by conductor of Rs.310 (Twice the ticket fair) to carry led tv (32”) while travelling from Satara to Wakad, Pune. I want to know the rules regarding traveling of led tv (32”). Also please clear my queries as follows:
1) if i had been charged for led then it to be mentioned on ticket that this ticket is for led tv, instead of ticket of 02 persons.
2) if i asked for the rule regarding this, bus conductor not shown me any documents, only orgument, rush communication and say to driver take a bus side from road, and downward to me in the bus on highway side. (When we enquire in satara bus depot on telephonic "they have not given fullfill answar regarding this & say no any documents regarding you asking)

So i am requesting you please confirmed me the rules regarding carrying of led tv (32”) in the bus and display the rules regarding the customer which are subjected to money matter as notice in bus as well as in the depo and should be available with conductor as it is the rights of the customer..

Waiting for your reply.

Regards,
Pallavi Kumbhar.
[protected]@gmail.com.
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Udid card swalamban card handicafe person is not accepted to msrtc...mahur division...handicafe person is not given to concession in udid card basis...so what's a solution into...handicafe person get to concession in udid card basis
Respected sir,

I Mr.Mandar Khopkar Age 26 travelling from swargate to revdanda from 1:45 pm bus I was suppose to depart at 1:45 pm but the bus arrived late by exactly 2 hrs at 3:45 pm. So after getting exact details it was acknowledge that the bus was late on purpose.
I booked a ticket for Satara to Borivali on 13 May 2019 with amount 1069.43/- and Transaction ID: QSBI[protected]IGAGIRCEX1
I do not receive the ticket and ticket is not in "My Ticket", but amount 1069.43/- has been debited from my account.
Please revert my amount
Thanks and regards
Laxman Chavan

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