[Resolved]  Maharashtra State Road Transport Corporation [MSRTC] — ticket not booked but amount deducted from bank account

Address: 421201
Website: public.msrtcors.com/ticket_booking/ticket_booking.php#

Hello my name sandesh sarkale today (28/10/2018) i tried to book ticket from dombivali to mahad by vithaliwadi- guhaghar for date 7/11/2018 but after completing my transaction for ticket i directly redirected to home page without showing anything also my ticket amount of 355/- deducted from my account then I check ticket in my ticket menu but I didn't found any ticket in it.

Then again I tried same but again same happed amount of 355/- deduced from my bank account but no ticket booked
So in total i lost my 710/- rupees in this process but not a single ticket booked . So no ticked booked but my amount decided twice as I try two times.

Passenger details and transaction details are attached in image

Passenger details

Dilip ganpat sarkar age-50
Bhikabai ganu sarkale age-93 ( senior citizen )
Bus name-vithaliwadi- guhaghar
Ticked book date : 28/10/2018
Journey date: 7/11/2018
Seat booked: seat no 2 & 15

Plz refund my total amount 710/- which deducted from my account.
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Apr 29, 2019
Complaint marked as Resolved 
 
2 Comments

Comments

Ticket not booked but amount debited from account

Payment through BHIM UPI for INR. 355

Name- Gaurav Karmarkar
Transaction ID[protected]
Transaction Date-18/06/19
Transaction Time-09:35:05

Ticket details- Nashik to Borivali 17:30 Shivshahi booking for 19/06/19
Ticket not booked but amount debited from account

Payment through Paytm for INR. 641.15

Name- Ganesh shelke
Name- Rahul Shelake
Transaction ID[protected]
Transaction Date[protected]

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