Mahatma Gandhi University Meghalaya — I don't have receive my b.com degree

Address:

Meghalaya Legislative Assembly

I have enrolled for mgu b.com and have completed the course in june 2017 under enrollment no: mgu/121/sn1201012/039
Program: b.com

. After completion i have applied for the degree certificate before two months with all the relevant documents mentioned as well as a online payment of rs. 5000.00 in favour of mgu, but i have still no got any information regarding the same. No response regarding degree certificate and yet i have not received my certificate. Also, no one is receiving my phone calls since last couple of weeks and not replying to mail as well. I am doing a daily follow up with them but at times they do not answer my calls.
Highly unprofessional behavior by keeping a student's career at stake and harassing a serving deference personnel.