Mahindra And Mahindra — Car Allotment issue

Nikhil Duragkar

Jun 28, 2021

Address: #1016, 6th Cross Rd, HBR Layout 4th Block, HBR Layout, Bengaluru, Karnataka 560043

Hi,

I booked a car from PPS motors HBR layout Bangalore, they allotted a car against my purchase order on April 26, but later lockdown was imposed in the state so they said they are not allowed to make the invoice. I was continuously following up with them and when the lockdown was lifted and the business was open, they said we had sold that vehicle to someone else and I need to wait in queue till they receive next vehicle.

this is not right, if a car is allotted to me how can they just sell it to someone else without my consent.

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Comments

jaikaransingh

Jun 29, 2021

Dear Sir/Madam,

This is the first time I am looking at a Mahindra product having previously been a BMW and Ford customer.

I booked a Thar in February 2021 at Harbir Auto, Industrial Area, Chandigarh and paid the booking amount.

I was informed by Mahindra that the convertable petrol version I had booked would be delivered in 18-20 weeks.

When I inquired about my booking in June 2021 I was told now the car would be delivered end August.

In end June I got a message from Harbir Auto that the car will now be delivered in mid November 2021.

Mahindra appears to be a dishonest and deceitful company giving false and misleading information in order to trap customers into making a booking and then delaying delivery indefinitely.

I have heard of many instances where the Thar is being given out of turn to powerful politicians and bureaucrats. This leaves a very bad taste for regular law abiding customers who are patiently waiting in line for thier car.

I hope Mahindra choses to adopt a honest approach to its customers and stops using bait and delay tactics .

Jaikaran Sandhawalia
Booking No OTF21A001555