[Resolved]  Mahindra And Mahindra — car booked but not yet received quotation or any further information from sales person

Address:Darjeeling, West Bengal

I have booked mahindra tuv300 t8 red from "sona wheels", siliguri. For that i have given advance on 10/07/18 by chq. Sales persons confirmed that my car booking has confirmed. After that again i have given rs.50000/- on 20-jul for the same (Receipt yet not received). Also i ask them to give me the quotation for the same for bank finance & my preparation to ready the amount. But thererafter several times i have contact with the sales executive as well as the manager they told that "don't worry will just send you". But till date no mail or nothing they have sent to me. Also i ask them that the offer (Discounts) may vary next month so pls deliver my car within this month that i can avail the same. But today is 28-jul. Now pls tell me how can i get loan within this month & get deliver the car. I think they are not interested to sell car. I think neither they have no idea about selling car nor to handle customers. Totally disappointed. So i have decided to not to buy any car from sona wheels. Pls arrange to refund the advance money of rs.55000/- to me as earliest.
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Jul 31, 2018
Complaint marked as Resolved 
Today i.e on 31/07/18 company representative along with His manager directly meet me & apologize for the problem I faced. Also the MD of SONA WHEELS personally talked to me regarding this & shought out the problem. So they solve the problems & Satisfied me. I will take delivery of my CAR from SONA WHEELS. But I told them that further pls don't harrash customer's like this. Thanks Mr. PARTHA PRATIM SARKAR M-8145381871 & MD Mr. SANJAY MITRA to give attention regarding this & a best deal for me. So I am satisfied by them.
Mahindra And Mahindra customer support has been notified about the posted complaint.
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