Mahindra And Mahindra — cheated by authorised service centre

Address:	Mumbai City, Maharashtra, 400062
Website:	www.nbsmahindra.com

Respected sir,
I'm writing this mail to bring to your notice the series of problems faced by me. I am an owner of the car: mahindra xuv 500 since more than 6 years. I'm very happy with the performance of the car.
Recently, i had given the car to an authorised service centre named nbs international ltd located at udyog nagar, goregaon west, mumbai 400062.
Now the reason for service was general service along with replacement of few parts, for which i was charged ₹ 58, 936/-
I guess this is an extraordinary amount for the same. Still, i found it okay as there were many improvements to be made within the car.
The problem arose when i got the delivery of the car, within just two days, i noticed that the all the sensors in the car misbehaved, windows rolled down with odd noises, the headlights blinked abruptly and the ignition didn't start at all. Also, air conditioner started and shut off on it's own. These problems were not at all with the car which i had given for service.
I'm sending you the bills for the same.
When i went back to complain, they said that there's a new issue with the wiring of the whole car and it needs to be changed and would cost ₹ 78, 000! When i disagreed, they reduced the amount to ₹ 68, 000. And finally to ₹ 60, 000.
Still, this is a huge amount to be paid, without any fault of my own. And the bill include three things which shall not damage the wiring of car viz. 1] wiring harness (₹ 950), 2] maxicare internal panel protection system (₹ 2, 965) and 3] maxicare premium interior enrichment system (₹ 2, 372). I feel these three things sre supposed to protect wiring against rust and water damage.
Also, the advisor and the manager of nbs international ltd played the blame game on each other and they told me that the advisor will face the charges from his pocket as it was advisor's fault. Then the advisor told me that he will claim insurance for the same. This is ridiculous. The name of the manager is feroz khan, mobile number: [protected] & the advisor's name is anuj, mobile number: [protected].
The car is still at the service centre since two weeks as on 24th august, 2018.
Please help me in this situation.
Awaiting your reply.
Yours faithfully,
Pankaj chordia.
[protected]