Mahindra And Mahindra — reg. mahindra finance no dues certificate

Address:

613009

Dear sir/mam,
We bought nissan sunny through mahindra finance in april 2013 and the last due date ended on[protected]. When we approached to get noc, the officials intimated that we have to pay 25, 000/- in a day (Though we finished all the dues, to obtain noc). As we didn't recieve any proper intimations in between, ln 2017 march we got a call to pay rs.35, 000/- for noc.
We are from a middle class family. How is it possible for us to pay such a huge amount in a single day? After paying all the dues, why the extra amount has to be paid for getting noc?
And again upon the belief we had upon you, to buy mahindra thar through mahindra finance, we got the above details.
Kindly help us to get the noc.
Agreement no. : 2535711
Name : siva shankari
Thanjavur
Vehicle no.: tn49ap 3000