[Resolved] Mahindra And Mahindra — Regarding my registration number and RC | |||||
@anandmahindra Respected Sir, Hope you and your family is safe in this pandemic situation, I would like to inform you regarding my issue which one I am facing from last 2 months after purchased a car XUV300 W4 PETROL, I didn't received my Registration Number and RC from this BALAJI AUTO WORKS MAHINDRA SHOWROOM BISTUPUR JAMSHEDPUR, JHARKHAND. I purchased a vehicle from this showroom on 18th June, after full payment done by our end we taken delivery, after that as per the RTO according to the new RTO rate has been changed and increased extra 9℅, from 29th June, so my concern is, they had 10days time to generate my registration number through the portal which one already they have, like other showroom doing and they are generating a registration number within a 1hour through the portal, but they didn't done anything, and also I want to inform you that they didn't informed me from their end that the price get changed, when I called them on 12th July regarding update on my registration number and RC, In that time they informed me the rate has been changed, sir, it is a gift for my father, I was waited to give this gift to my father from long back, and now it is useless, without the registration number and RC I am not able to take anywhere outside of 100 km radiation, already I faced alot of trouble during the ride, police caught me and asking for the details and they are tried to seize my car because from last 2 months why I don't have a registration number, Sir, it complete fault from showroom's person why they didn't done anything and now they asking for extra amount of Rs 33470/- for registration, why should I have to pay, and extremely sorry to say that this showroom person really don't know how to treat with the customers, they only looking for sale and how much they can do the fraud with the customers, I have some name, which one I am sharing now, Naveen bhaludia (managing director) Chetan (showroom manager) Santosh giri ( cheif general manager) Vishal kumar ( sales person) Rahul kumar (rto assistant) No one helping me regarding this, whenever I am calling them they are disconnected my calls and try to avoid, today I went to the showroom, Mr Naveen who is the managing director of that showroom he behaved like this is completely our fault and they didn't did anything wrong and we have to pay. And in front of all the staff and another customers he is telling that if anybody interested to listen me then listen and he left from there. Sir, it is my 1st car for me and my family, hope you understand, in this situation we don't have a extra amount to pay them, and because of their fault why should we pay for this. Kindly do something to arrange my Registration number and RC, really I am not able to use my car for any trip, after purchased a car still I am using a rented car. Really I didn't expected this experience from MAHINDRA. PLEASE PLEASE PLEASE DO SOMETHING TO ARRANGE. IT WILL BE VERY HELPFUL FOR ME. VEHICLE PURCHASED DETAILS AND OWNER DETAILS IS ALREADY ATTACHED IN THIS. STILL I MENTIONED BELOW VEHICLE OWNER: Debashish Mukherjee Vehicle chasis number: MA1NM2NM1M2B61745 VEHICLE ENGINE NUMBER: NMMZB38302 PLEASE SIR DO SOMETHING TO ARRANGE MY REGISTRATION NUMBER AND RC. THANKS AND REGARDS SUDIPTA MUKHERJEE son of Debashish Mukherjee Was this information helpful? | |||||
Sep 27, 2021 Complaint marked as Resolved Mahindra And Mahindra customer support has been notified about the posted complaint. Verified Support Aug 27, 2021 Mahindra And Mahindra Customer Care's response Hi Sudipta, apologies for the inconvenience caused. We have forwarded your details to the senior management of Balaji Auto Works Pvt. Ltd. to look into your concern at the earliest. #Staysafe. Regards, Customer Care Team | |||||
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Special Thanks to mr Rahul, and santosh ji who helped me to get my Registration Number and RC. I just want to say, , don't do like this in future for any of your customers, because purchasing of a car is not a small thing, in that people are convinced their self for which brand they can believe, they can go, they can get a good experience, and which things are happened with me it's definitely not good, , but now it's ok, , I am happy that they given my pending things. So again Thank you. Be safe keep safe. 🙂🙂
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