[Resolved] Mahindra And Mahindra — xuv300
P1A-088, Princeton Estate, dlf 5, Gurgaon, India
Viviraaj26 on Mar 19, 2019
From: pankaj kumar
Sent: monday, march 11, 2019 5:54 am
To: abhishek. [protected]@konceptmahindra.com
Cc: sales. [protected]@konceptmahindra.com
Subject: refund of booking amount xuv 300
Dear mr abhishek,
I would like to request to refund my money paid as advance for if xuv300.
The reason for asking refund and cancellation of booking is, i am not happy with your sales team to name with rohini and ashok they first assured me of getting delivery on our anniversary which is today 11/03, really disappointed the way you guys work highly unprofessional and unethical on dealing with customers, not picking up phone keeping customer in loop.
I am sorry to say that i am associated and using mahindra vehicle for over 10 years and this was my 3rd car i was expecting... Nevertheless have changed my mind now to move another company vehicle.
Very sorry state of affairs i must say, i don't have email id of your seniors, i must have written to them also.
Again requesting you to make a refund cheque in favor of ruchika kumar account number [protected], bank of baroda account.
Though i don't expect early redress to my refund process, but when ever you get time, kindly process the same.
Complaint marked as Resolved May 1, 2019
[Mar 19, 2019] Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified SupportMahindra And Mahindra Customer Care's response, Mar 29, 2019
Hi Pankaj, regret the inconvenience caused. Please mail us your contact number to [protected]@mahindra.com or call us at [protected] to assist you better.
Customer Care Team
|5 Comments Updated:||Share0Tweet0|