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Mahindra First Choice [MFCWL] Complaints & Reviews

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Last updated Mar 24, 2023
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Customer Service Contacts

Mahindra First Choice [MFCWL] Head Office Address

10th Floor, DLH Park, S.V. Road, Goregaon (West)
Mumbai
Mumbai City District
Maharashtra
India
400062

Mahindra First Choice [MFCWL] Phone Numbers

Toll free
1800 102 4800
115
63

Mahindra First Choice [MFCWL] reviews & complaints page 4

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Address:Krishna Automotive, Mahindra First Choice, Manewada Road, Nagpur, Maharashtra 440024.

I did car servicing on dated16.06.2021 from Krishna Automotive, Mahindra First choice Manewada road.
Yesterday I saw that my car stepany has changed and kept old tyre stepany which is somewhat big size and looking used whereas my car stepany was not single used and was brand new.
This happened in last servicing so it is not acceptable at all. People's have trust and left their vehicles for servicing only because of trust. Today that trust has broken by Krishna Automotive MFC.
For this theft either Krishna Automotive MFC pay me or return back my stepney to me which is stolen.
Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
Not action taken by Mahindra First Choice even after complaining about service center.
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    Address:Shree Radha Krishan motors H No 392, Sector 12A, Gurgaon, Haryana 122001

    Dear team
    I am Arvind kumar, resident of gurgaon haryana, I visited shree radha krishan motors a month ago, as i am searching for used car it was raining the day I visited before rain I saw swift which was there for sale, but due to rain not able to test drive it but I like the car, I gave Rs 5000 to the dealer, but due to medical problem with my mother I was not able to visit the dealer again, but I visited on 3rd July 21 but car...
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    Address:Kanchipuram , tamilnadu

    Sir,
    My vehicle was given at the mahindra first choice service center @ Kanchipuram, tamilnadu for general maintenance service, as I am a doctor involved in covid pandemic, the problem faced by ur service center are
    1.My HONDA jazz TN21 BH 6160 was given service on 19/06/21, the vehicle had delivered that day itself after service complete, they told all problems are rectified, but within 30km the vehicle brokedown in the middle...
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    Address:noida car point noida sector 8

    My self jagdish prajapat i had done multiple complaints but not responds from your side . my booking amount 45000 please return as soon as possible otherwise i will esclat this matter to higher side .if anything will happened mahindra first choice will responsible for this. if any customer is doing complaint again and again why is not answer from your side .if this matter not closed very soon .then this matter will go on social media .
    Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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      Address:Noida car point Noida sector 5

      My self Jagdish Prajapat I have booked a Polo car from Noida car point and I have paid 45000 rupees for booking amount. But due to my financial problems I can't buy car .I already multiple times complaints for my amount refunding.but your branch manager is refusing for this he is saying only 50% amount will refund to you.i am asking why?. If my full amount will not pay .I will do complaint in consumer court. If any thing will happen it's responsible mahindra first choice
      Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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        Mahindra first choice is fraud company. In my area lucknow (khurdai bazaar) they started car service. They gave plan which is cost of 1200 rs in December 2020. The validity of their plan was 1.5 years from registration. They promised to gave car service, washing etc things related to car but after 3 months in March 2021 they shut down their service center without notice to any customer. Now they declined to give any type of refund. They looted each car owner in my area. [protected]
        Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
        Jun 01, 2021
        Updated by Pramod kumar singh
        They called me when I registered compaint against him. On call they promised me to get a call from higher authorities for my refund. After 10 days no one call me..once again they fooled me.. Thanks to mahindra first choice for this kind of service
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          Address:Mpr cars hosur

          I'm prasanth I bought car from MPR cars hosur on nov 2020 alto k10 tamil nadu registration 2013 model they didn't give me any delivery receipt. I paid full settlement 2.20 lakh to mpr owner rajeev I have only transaction details from that consultancy I got Rc book insurance and DO form. I didn't received any kind of delivery receipt after one month only I know the vehicle got NOC issued for vijayawada for re registration. Then I asked to owner he said send a book through courier we will clear the book. Before selling a car he didn't inform me about noc.Then I give a book to other rto broker he took time for 3 month but still book was not clear. Then I called to mpr car owner he's telling I can't help already 4 month finished do it yourself. Before selling a car from the consultancy need to clear all issues. Still I can't change ownership.
          I need my money back or I need NOC cancellation but from consultancy owner was not responding. Please do the needful help.
          Thanking you
          C.Prasanth
          Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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            Address:rudransh automobile patna dujra.

            I booke mahindra thar with 50000 amount.they told finance will clear.after some days they told finance will not available.thay i told him refund my booking amount he told i will give half of booking amount.this is fraud.then i arrange cash with family friend and came patna from renting car with 5000.now he told that i am going aout of station with thar which i booked.then what i do.i want full amount of booking amount and rent 5000 of car coming from madhubani to patna.total 55000.other wise i will compliat in consumer center and court about fraud from mahindra first choice.
            Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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              Address:new bypass nh-30 nandlal chapra near hp petrol pump

              The car was submitted on 20 march 2021 survsy was also done next day and approval for repair was also initiated
              but still today the car is not repaired whenever calls the
              agency they said parts are not available .

              Like the services are pathetic.

              I am scared aftrer reading reviews that the change the original parts as well its being like a month .
              +1 photos
              Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
              Apr 17, 2021
              Updated by Himanshu0001
              even i have emailed to mahindra first choice they have taken a complain but still the response is same.
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                Address:Alwar Bypass Road Bhiwadi

                I have given my car for accedental repair under insurance cover. After two months car handed over to me after many followups.

                After that i found that AC was not working, stepny tyre was damaged, wipers were not working, wires was not in place, coolent tank was changed, old parts have been fitted, deshboard was not properly fitted etc.

                Event after so much requests AC has not been repaired and denied to repaired and told me that it has been damaged. This has been told me after 2 and half months after too many followups.

                I have doubt whether it is a standard/branded company workshop or some fraud is there. Totally road side mechanis are their. No one have full technical knowledge.

                Customer have to tell about problems they are not checking the vehicle before handing over to customer.

                Very very poor response even owner is also giving assurance not giving quality commitment

                Worst workshop. Just for doing fraud/cheating customers.
                Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                welcome to MAHINDRA FIRST CHOICE wheels, one of the worst services provider for CARS, a SCAM COMPANY

                I was conned and even after several emails/ complaints, there was no response. bought Nissan Micra for 2, 10, 000 in January 2021and sold it for 95000 in april 2021...thats 1, 15, 000 + 15, 000 registration fee LOSS IN 4 months for me.

                MAHINDRA IS NOT A WORTHY COMPANY. A COMPANY WHICH CHEATS THE CUSTOMERS.

                DO NOT TRUST THEM !!!

                Tweeting people about charity and gifting cars to sportsmen doesn't make your great Mr. Anand Mahindra. Your main business seems to be conning people selling them damaged cars in the name of CERTIFIED CAR.
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                  Dear Sir,

                  I purchased two Toyota Fortuner SUVs from your Noida sector 63 "Noida Car Point" branch of Mahindra First Choice (MFC)

                  My concern is, even after a year of purchase, the car which is owner by me now, still listed in your MFC website. This is my personal car and it cannot be listed in the Mahindra First Choice website without my permission. I raised a complaint for the same on Monday 5th April 2021 and the complain number is MFCW[protected]. I follow up on daily basis to the call center as well as to the Mahindra First Choice branch from where I purchased the car but I don't get any response from either side.

                  Can you please help me removing my personal car images with number plate details from your MFC website.

                  Below is the URL. I think they put my car images to attract customers to their website as it is a Fortuner SUV. They cannot do this without my permission.

                  https://www.mahindrafirstchoice.com/buyer/detail/noida-toyota-fortuner-390960
                  Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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                    Address:Auto elite lajpat nagar new delhi

                    I have purchased the ciaz car number HR26CT4413 ON 20TH NOVEMBER 2020 FROM AUTO ELITE MAHINDRA FIRST CHOICE LAJPAT MAGAR DELHI.

                    THEY ASSURED ME TO GIVE ME MY RC ON OR BEFORE 31ST DECEMBER 2020 TO ME IN MY NAME.

                    BUT ALL ARR FAKE PROMISES THEY TOOK RS. 5500 FOR AS A LIAISONING CHARGES FROM ME TO TRANSFER THE RC. BUT NOW TILL TODAY AFTER 3 TO 4 MONTHS MY RC IS NOT IN MY NAME. ALSO THEY HAVE NOT GIVEN Me THE insurance....
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:madurai

                    Dear sir / mam
                    after your mail they will contact to my family and say collect the noc, my sister is going to the branch but the manager is not treated well he said wherever you go, you must come to me in the end.You can do nothing against me because am the manager of the branch so am not finishing this mod forever, and he speaks very poorly not like a manager and it is this the correct response for customer, and this is a customer service????
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 24, 2021
                    Mahindra First Choice [MFCWL] Customer Care's response
                    Dear Mr.Tamil Ranjith

                    We have received your concern and we apologize for the inconvenience caused to you.

                    We request you to please share your contact details on below mentioned Email ID so that we can address your query.

                    [protected]@mahindrafcs.com

                    If you have any questions or comments regarding this matter, please feel free to contact us:

                    1. Website: www.mahindrafirstchoiceservices.com

                    2. Toll-free number:[protected]

                    3. Email us at: [protected]@mahindrafcs.com

                    We look forward to serving you better.

                    Yours sincerely,

                    Team MFCSL
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                      Address:Mahindra First Choice , pillar no.68, dispensary no.4, near ESI Hospital Sodala , Jaipur, Rajasthan

                      I brought Etios liva from Mahendra first choice near sodala, showroom Jaipur Rajasthan on 6th December 2020. I have given them all the correct information . they have processed my loan n everything . But at time of my RC of vehicles they have put wrong name, so I have requested them to kindly fix this & make it on my name . Now it’s more then 3months they have not fixed it . They are just saying sir we are doing give us some more time . N I cannot drive vehicle without registration. They have a very bad service.
                      Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Worst Service Experience After Sales & Servicing Worst Service Experience After Sales & Servicing

                        Hello,

                        I have purchased an XUV 500 (MH03BJ8850) in November 2020. After getting the delivery in December 2020, I had raised the Hard Gear Shifting issue to the Owner (Big Boys Cars, Nagpur) & Arjit Singh of Mahindra First choice who certified the car but as per them the issue did not reproduce at their end and said that there is no issue in the car. After some days I again got the same issue and Got to know that it's a Clutch...
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                        Address:Rana Motors, RS Pura, Jammu, Jammu and Kashmir UT

                        Dear,
                        I purchased a Honda Amaze 2013 Model, from Rana Motors, RS Pura Jammu, Jammu and Kashmir in the last week of December 2020 to the tune of Rs. 3.75 Lakhs.
                        Whenever someone speaks Mahindra, the first image comes to one’s mind is of Anand Mahindra, a towering personality of India who stands for Trust, dedication, magnanimity but in my case all these qualities have been dashed to ground. Below are point wise reasons for...
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                        Address:mahindra fist choice

                        I bought a Second hand NISSAN MICRA 2013 model from Khatri Auto Care in Kota Rajasthan on january 2nd 2021.

                        From first week, the Car started giving Troubles. The car is not certified, the Power window is not functional, AC needs repair, Suspensions are damaged, Fuel injectors need replacement. When i contact Mahindra first choice, they asked me to contact Bosch service centre, where an estimate worth of 70000 was handed over...
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        I had purchased a vehicle in August 2020 bearing registration number: MH43BM4056

                        I was asked by Dilesh Gujran to make the payment against this vehicle and so I did as I was requested, however, there was a technical glitch from bank's end and therefore Dilesh couldn't see the payment that I had made and he straightaway blocked my Id for making auctions without my consent.

                        Infact, the vehicle for whichy Id was blocked is with me and the release against the said vehicle was made on 5th September 2020.

                        Since then my Id is still blocked and I'm not able to do business with the company.
                        +1 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 11, 2021
                        Mahindra First Choice [MFCWL] Customer Care's response
                        Dear A G Motors,

                        We have received your concern and we apologize for the inconvenience caused to you.

                        We request you to please share your contact details on below mentioned Email ID so that we can address your query.

                        [protected]@mahindrafcs.com

                        If you have any questions or comments regarding this matter, please feel free to contact us:

                        1. Website: www.mahindrafirstchoiceservices.com

                        2. Toll-free number:[protected]

                        3. Email us at: [protected]@mahindrafcs.com

                        We look forward to serving you better.

                        Yours sincerely,

                        Team MFCSL
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                          Dear Team,

                          Greetings of the day, hope you're doing well!

                          I need to bring this to your attention that even after so many months I haven't received NOC for the said vehicle bearing registration number: MH14HL6620
                          Agreement Number: 3754872

                          I request you to please clarify if the NOC has to be obtained from Mumbai office or Pune office and if Auction Centre has any role to play in it?
                          br...
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                          Bought our pre owned Honda City CVT VX from the prosper wheels goregoan on 22nd of Feb. Suggested the retailer to check Battery Tyres AC function etc with a checklist given by us before delivery but the same day of delivery the battery was dead (it was a 4 yr old battery) and we had to face issues late night to call garage mechanic to jump start the car. It was a bad experience on very day one. Post having talks the battery was replaced by...
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