[Resolved] Mahindra First Choice [MFCWL] — unethical and utterly disappointing response and service

Jsyadav1

from Agra, Uttar Pradesh

Address:	110075
Website:	Poonam Motor’s

I had an accidental claim in which me rear passenger side door and quarter panel has to be repaired/painted.
But these guys spilled/sprayed paint all over my dashboard and panel and on realising this finally they used some chemical to clean it and all my control switches coating is peeled of by that.
All my interior are damaged and with much argument finally they gave fake assurance to replace but now saying we don’t have this part in stock.
They now want to take revenge and got my insurance claim unapproved and now harassing me to pay money and giving me threats if i don’t pay
I don’t even expected this in dreams to get such experience from someone associated with mahindra
Pls take some serious action

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Oct 25, 2018

Complaint marked as Resolved

Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

Mahindra First Choice [MFCWL] Customer Care's response Dear Customer,

We have received your concern and we apologize for the inconvenience caused to you.

We request you to please share your contact details on below mentioned Email ID so that we can address your query.

[protected]@mahindrafcs.com

Regards,

Team MFCSL

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Comments

akenpd a

from Hyderabad, Telangana

We had paid Rs 210000/- security deposit for Solapur city franchisee fees but due to personal issue we could not start the franchisee. now we need the refund of the deposit paid to the company