Mahindra First Choice Services — Pimpri Service Centre - Damaged Vista power window after servicing

Website:

www.mahindrafirstchoiceservices.com/

Hi I gave my Indica Vista for servicing on 3rd OCT to Mahindra First Choice Services, Pimpri, Pune Workshop. My vehicle Number MH12FK9822. At the time of submitting the car to the pickup person, all my power windows were working absolutely fine. There was no issue at all. Even their pick up person has checked everything at the time of pick up. But later at around 4 PM I got a call from service center that my power window of rear left side is not working and I need to replace motor. I told them it is not possible as it is in absolutely working condition. He said he will again recheck. But at the end of the day I was handed over the car with a faulty power window. Even the window filming was tampered badly. Now the window is not moving up. There is something really wrong done in that window during the service. This is my first experience and must say I am very disappointed. I handed over a good condition Car to them, paid around 5k plus petrol charges and they returned it in a defective condition. I have already launched a complaint to their customer service on 5th OCT. Complaint number is NPSF_1212. But no response till now. I want it to get repaired by them urgently as the window is not closing. Please help