Mahindra & Mahindra — Reg. : — complaint against clutch plate burnt twice with in seventh month

Address: 781128

Second complaint which is to be resolved by mahindra.

Dear mahindra service team,
I have again faced a cluch plate burning issue with in seventh month from purchasing this vehicle (mahindra tuv - t4 basic model). now i am total frustrated of service team of mahindra. so i request you to resolve my problem with free of cost as engine is under warrant period otherwise i have to choose other way (ie. legal way). detail of my vehicle is as under for your reference.
Vehicle serial no. f6l40578
Engine no. smf6l21084
Model tuv t4

Pl. give me option from where i resolve my problem either from industrial and farm equipment or poddar auto corp. pl. respond me at the earliest.
My mailid is uday. [protected]@gmail.com. i would like to inform you that i have purchased tuv t4 varience on dated 04/01/16 from sona wheel, siliguri.

Uday madhav pishwe
Mob. no. [protected]


First complint which is resolved by mahindra.

Dear mahindra service team,

I would like to inform you that i have purchased tuv t4 varience on dated 04/01/16 from sona wheel, siliguri. yesterday (24/04) i gone to shillong for picnic with tuv t4 at the time of return, my driver told me that gear are not functioning properly. so i stopped my vehicle and call to mahindra workshop "stanley roy construction" after one hour they reached to the spot where my vehicle is standing. than they checked & told me your cluch plate is damaged and seems to be damage fly wheel. too. i have to pay 1200/ - to traller vehicle to reach at mahindra show room. shillong showroom didn't help me at all. than i told them to rectify my vehicle they told our duty time is going to finish that's why we are unable to resolve your issue. i was there with my family (wife &my two children.). they told me that tomorrow is good friday so our office will be closed we will inform you on saturday till 1 p. m. they told me that repairing cost will be rs. 40000/- approx if fly wheel is damaged along with clutch plate. i am surprised. every companyt never support customer only try to get profit from them. it is not good sign for mahindra. so i request you to resolve my problem with free of cost as engine is under warrant period otherwise i have to choose other way (ie. legal way). detail of my vehicle is as under for your reference.
Vehicle serial no. f6l40578
Engine no. smf6l21084
Model tuv t4

Uday madhav pishwe
Mob. no. [protected]