Mahindra Two Wheelers — various labour charges for a one time service at service center

Address:

Hyderabad, Andhra Pradesh, 500003

I own a centuro bike-bs-iii, 2013 make. My bike mileage is around 35, 000/- kms. Recently i visited surya wheels at ranigunj, secunderabad. Mechanic inspected my vehicle and said that clutch plates are weak, chain spocket is weared out, engine seals to be changes and may other complaints. When i enquired about the price of the spares/ consumables i have arrived at rs. 4000/-. I ought of giving my vehicle for service and enquired about the availability of spares and expected date of delivery. The service manager informed that spares are available and it takes two days to deliver the vehicle. The service manager further informed that for changing of each spare they would levy separate labour charge i. E., for clutch kit rs. 300/-, for packing engine 250/-, for chain spocket rs.350/-, for engine oil rs. 100/- for spark plug rs. 50/- and so on..

I enquired the same through mahindra customer care on their toll free number:[protected]. One mr. Mois ali, deputy service manager called me back and arrogantly spoke to me saying that they would be charging in the same way as informed by the service center. And further he has compared company authorised service to a road side puncture shop. I'm literally shocked towards his comparison.

Is levying of different labour charges correct?