Despite of our repeated request & re-minders, I haven't got any confirmation or any phone call form your side. I had registered my complain regarding starting problem of bike on Dtd. 10.04.2016 (Reference number is 52748 )
I am facing this problem since I purchased the bike on December -2015. My bike is not running properly, Suddenly it's stop on road and no body is able to start it again . as that time bike is not guarantee the current. even I have tried to start the bike by every possible way like Kick, self start and push also.
Because of this I have to wait 1 or 2 hours on road and after that when I try, It start automatically. I have to face this problem ones or twice in a week.
I tried to complain regarding this problem to the service center more than 5 to 6 time, but always they just avert/avoid about it. According to him they are unable to find any problem and they are waiting for that day when bike would be stopped in front of him only then they can do any thing .also they pretending that they have not all the parts to repair the bike . last time when I registered the complain they told me that Mr. Anand Kumar Gupta (Territory Service manager)will contact you .But I am still waiting for any phone call ...
Hence You are requested to please take the matter seriously and resolve the problem immediately..
Thanks,
Saurabh shukla
M- [protected]
Kanpur U.P.
UP78 ED 2862 Was this information helpful? |