Make India Journey — Worst service and customer care not responding | |||
I booked my travel through make India journey and paid as they told in advance. They given me that hotel which was not in package. Water problem in hotel. Gutter water coming in hotel and smelling. I complained to hotel staff then they told that gutter near to tank is full that's why water is mixed. Taxi not provided for which I paid I.e Swift dezire but they give me alto car. They promise me for Volvo semi sleeper and charged for same but they provide me normal seating Volvo bus. In whole trip they cheated me. Please help me and take action for them. Was this information helpful? | |||
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Make India Journey customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hotel change
Our hotel change in delhi and kashmir tourmakeindiajourney.del's reply, May 31, 2017
Dear Santosh,
We hope you will accept our sincere apologies for the inconvenience due to vocational season we really appreciate your Support. I would like to thank you for bringing this to our attention. It will help us improve our operations and services.
We hope you will accept our sincere apologies for the inconvenience due to vocational season we really appreciate your Support. I would like to thank you for bringing this to our attention. It will help us improve our operations and services.
The fraud people are mixed together with this make India journey company.the customer care people will never responded.and they changed Innova vehicle charges and provide us xylo with all mechanical problem, and hotel booking are in outskirts, if you asked them they will argue with you and you have to go with those rude people even though they rudely behaving you when you have paid a lot I. Advance. Our journey is called a journey to die with a vehicle which is a big issue and luckily we alive and back due to our luck.
This tour travel agent should be closed who is playing with your Life.
Jai Hind.
This tour travel agent should be closed who is playing with your Life.
Jai Hind.
makeindiajourney.del's reply, May 31, 2017
We hope you will accept our sincere apologies .Your comments regarding the service you received at our make India Journey are very important to us. We want customers to enjoy Travel Trip, so your report of a disturbing experience, first, let us expresses our deepest apologies. You will not face any problem; we are questioning our Transport & Booking Dept and will take appropriate action., Thank you for valuable suggestion
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+91 80 1002 0777 [Enquiry]
+91 11 3018 4977 [Head Office]
+91 52 2410 3744 [Uttar Pradesh]
45A, Pocket A1, Mayur Vihar Phase - III, Delhi, Delhi, India - 110096
I booked my travel through make India journey and paid as they told in advance. They given me that hotel which was not in package. Water problem in hotel. Gutter water coming in hotel and smelling. I complained to hotel staff then they told that gutter near to tank is full that's why water is mixed. Taxi not provided for which I paid I.e Swift dezire but they give me alto car. They promise me for Volvo semi sleeper and charged for same but they provide me normal seating Volvo bus. In whole trip they cheated me. Please help me and take action for them.