[Resolved]  Make My Trip — Booked but got different time

Address:Alappuzha, Kerala, 688523
Website:www.makemytrip.com

Sir, I had made flight booking for April 13 and return on 15. But return flight I had booked for air india at 20.10. But ticket was booked in the morning in indigo. So please check and do needful. Thanks My booking ID is NF[protected] BINU.A
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Aug 5, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Dear Vijay,
Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked your booking with our technical team along with booking logs and found that user opted for 6E i.e. for Indigo flight only for return sector, hence based on these facts we apologize as we will not able to honour this case further. If you want to amend the airlines and timings then respective charges would be applicable for which you need to contact our call centre.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care
Dear binua,
Greetings from Make My Trip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked your booking with our technical team along with booking logs and found that user opted for 6E i.e. for Indigo flight only for return sector, hence based on these facts we apologize as we will not able to honour this case further. If you want to amend the airlines and timings then respective charges would be applicable for which you need to contact our call centre.

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

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