[Resolved]  Make My Trip — cancellation refund is not credited as its more than 3 months.

Address:	500072
Website:	makemytrip.com

Hi team,

I have booked air tickets with make my trip on june 21 from chennai to johannesburg. My husband and son traveled to india as my mother-in-law passed away. Due to lack of documentation they stopped in mumbai. So from then on make my trip started the refund initiation by mentioning 45-60 days. Its been more than 3.5 months. From last 2 weeks no one is responding to my emails. After posting in social websites and emails to them they started the initiation whereas i have not received the amount till now. I'm unable to contact from my mobile number (+[protected]. I have booked the tickets in emi option with hdfc bank. I have payed the interest as well as late fee for the amount.

Its really frustrating as i'm unable to contact them and they are not responding to any of the emails, messenger or in the reviews. I have escalated the case (Nn[protected] to them but no response.

Kindly look into the issue and they should be penalized for bluffing the customers like this. They are making a lot of money like this.

Thanks
Haritha
Haritha. [protected]@gmail.com