Make My Trip — Cash back is misleading

Address:	New Delhi, Delhi, 110017
Website:	Makemytrip.com

I booked five air tickets through make my trip for delhi-bali-bangkok-delhi.
The booking was made on phone by the travel executive maninder singh. he suggested that we should not book all five tickets together to avail more cash back. same was done and we were told that we will get a cash back of rs. 8000 if we use our icici debit/credit card. we could have booked through any other portal or even through the airlines directly but he assured us that we will not get this benefit elsewhere and so we did as we were told. he spent lot of time in convincing me that i was getting a best rate with a lump some of cash back benefit. but not once did he inform us that make my trip wallet is just a tool to fool innocent travelers like me. not once did he say that i will not be able to use my wallet money at one go. it was all simply to dupe me.

I got the cash back of rs. 8000 in my wallet with a message that i am supposed to use the money by august mid or else it will expire. not once did the executive inform us that we cannot use the entire amount of the cash back for our next booking at one go. he was only trying to sell hard and make a fool of me.

Yesterday when i was making more bookings and wanted to use the cash back i got a message that i can use only five percent from the wallet at one go. and only rs. 330 were deducted at one two-way booking. whereas i had thought that now since i already have a cash back, i will not have to shell out more money for my next booking. this is sheer cheating and i have been nicely duped by their executive. make my trip wants me to travel everyday to be able to somehow use my wallet money or it goes back to their pocket. i'm supposed to make end number of bookings in one month so as to recover my rs..8000/- even if the rates offered are high at their website than any other providers. this is utter nonsense. they are simply making a fool of the customers by announcing such schemes.

I requested makemytrip to put the cash back, back into my bank account as it is impossible to use only five per cent in the given duration, but they refused to do so.

I am wruting this complaint so that more innocent people like me do not get cheated and duped by makemytrip's executives and their meaningless schemes.